Error line 941- critical error message

  • Resolved olivierCM

    (@oliviercm)


    5 years ago

    Hello,

    Site works fine but no editing possible, Bold builder comes with “A critical error has occurred on your site. Please check……
    ?
    any ideas thank you
    O.

    Une erreur de type E_ERROR a été causée dans la ligne 941 du fichier /home/oliviermeriel/vue.oliviermeriel.com/wp-content/plugins/bold-page-builder/bold-builder.php. Message d’erreur : Uncaught Error: Call to undefined function mb_convert_encoding() in /home/oliviermeriel/vue.oliviermeriel.com/wp-content/plugins/bold-page-builder/bold-builder.php:941
    Stack trace:
    #0 /home/oliviermeriel/vue.oliviermeriel.com/wp-admin/includes/template.php(1343): bt_bb_meta_box_callback(Object(WP_Post), Array)
    #1 /home/oliviermeriel/vue.oliviermeriel.com/wp-admin/edit-form-advanced.php(677): do_meta_boxes(Object(WP_Screen), ‘normal’, Object(WP_Post))
    #2 /home/oliviermeriel/vue.oliviermeriel.com/wp-admin/post.php(198): include(‘/home/olivierme…’)
    #3 {main}
    thrown

    • This topic was modified 5 years ago by olivierCM.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author boldthemes

    (@boldthemes)

    Hi @oliviercm,

    Thanks for using Bold Builder.

    If it is possible, please send us ([email protected]) access to your website so that we could have a closer look.

    Thanks in advance.

    BoldThemes team

    Thread Starter olivierCM

    (@oliviercm)

    thank you for your reply,
    meanwhile I switched back to PHP 7.3 and everything works fine.
    somehow the bold builder will not work under PHP 7.4 and my (simple) site configuration.
    hopefully in the future it will.

    merci again
    O.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Error line 941- critical error message’ is closed to new replies.