Error invalid_scope after backup

Hi @spoodes

“Invalid request, please go back and try again.
Error Code: invalid_scope
Error Message: Invalid scope parameter”

It sounds like Jetpack is unable to make an XML-RPC request to your website. Please make sure that XML-RPC is turned on and that Jetpack is installed, activated and connected with your WordPress.com account. If the error persists, try disconnecting and connecting Jetpack again.

Check out the support documentation for more details:

https://woo.com/document/google-listings-and-ads/#section-29

If that doesn’t help, kindly share the following for further troubleshooting steps:

• System Status Report which you can find via WooCommerce > Status > Get system report > Copy for support.
• Fatal error logs (if any) under WooCommerce > Status > Logs.

You could copy and paste your reply here or via https://gist.github.com/ and send the link here.

Once we have more information, we’ll be able to assist you further.

Cheers.

Hello Mirko, thanks for the quick reply.

I am a bit irritated, because I never before installed Jetpack as a plugin and everything was running smoothly.

I did also not play around with any XML-RPC settings.

In the status there are no fatal errors and the status report you will find below.

Thank you again,

Sandra

` WordPress Environment

WordPress address (URL): https://spoo-design.de<br>Site address (URL): https://spoo-design.de<br>WC Version: 8.2.1<br>REST API Version: ? 8.2.1<br>WC Blocks Version: ? 11.1.2<br>Action Scheduler Version: ? 3.6.3<br>Log Directory Writable: ?<br>WP Version: 6.4<br>WP Multisite: –<br>WP Memory Limit: 1 GB<br>WP Debug Mode: –<br>WP Cron: ?<br>Language: de_DE<br>External object cache: – Server Environment

Server Info: Apache<br>PHP Version: 7.4.33<br>PHP Post Max Size: 64 MB<br>PHP Time Limit: 900<br>PHP Max Input Vars: 8192<br>cURL Version: 7.29.0<br>NSS/3.53.1

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Secure connection (HTTPS): ?<br>Hide errors from visitors: ? Active Plugins (52)

Ads SEO Image Optimizer: von Yaroslav Nevskiy & Vitaly Kukin & Dmitriy Trifanov – 1.2.7<br>AliDropship Woo Plugin: von Vitaly Kukin & Yaroslav Nevskiy & Pavel Shishkin & Denis Zharov – 1.6.58<br>annasta Woocommerce Product Filters Premium: von annasta.net – 1.6.7<br>The SEO Framework: von The-SEO-Framework-Team – 4.2.8<br>bunny.net: von bunny.net – 1.0.8<br>Anti-Spam by CleanTalk: von СleanTalk - Anti-Spam-Schutz – 6.20<br>GDPR tools: cookie notice + privacy: von fabian heinz webdesign – 1.10<br>Elementor: von Elementor.com – 3.17.2<br>Sofortige Indizierung: von Rank Math – 1.1.17<br>Goaffpro Affiliate Marketing: von Goaffpro – 2.7.7<br>Google Listings and Ads: von WooCommerce – 2.5.11<br>GTranslate: von Translate AI Multilingual Solutions – 3.0.4<br>Hide WooCommerce Categories On Shop Page: von Matix Web Designers – 1.1.3<br>Newsletter - Automated Newsletters: von The Newsletter Team – 4.6.1<br>Newsletter - Subscribe on Comments: von The Newsletter Team – 1.1.2<br>Newsletter - Addons Manager: von The Newsletter Team – 1.2.0<br>Newsletter - SMTP Addon: von The Newsletter Team – 1.0.9<br>Newsletter - WooCommerce: von The Newsletter Team – 1.8.4<br>Newsletter - WP Forms Addon: von The Newsletter Team – 1.1.9<br>Newsletter: von Stefano Lissa &<br>Das Newsletter Team – 8.0.3<br>Perfmatters: von forgemedia – 2.1.8<br>Remove Woocommerce Product Content: von Geek Code Lab – 2.0<br>Sicherheit durch CleanTalk: von CleanTalk Sicherheit – 2.122<br>Internal Links Manager: von webraketen – 2.4.2<br>Shariff Wrapper: von Jan-Peter Lambeck & 3UU – 4.6.9<br>SocialRabbit: von Maxim D. & Vitaly K. & Yaroslav N. & Ilya D. – 3.3.27<br>The SEO Framework - Extension Manager: von The SEO Framework Team – 2.6.3<br>UpdraftPlus – Sichern/Wiederherstellen: von UpdraftPlus.Com<br>DavidAnderson – 1.23.11

Video PopUp: von Alobaidi – 1.1.3<br>CTX Feed: von WebAppick – 6.2.5<br>Photo Reviews for WooCommerce: von VillaTheme – 1.2.9<br>Country Based Restrictions for WooCommerce: von zorem – 3.4<br>Woocommerce Single Product Page Customizer: von Geek Code Lab – 2.5<br>Payment Plugins for Stripe WooCommerce: von Payment Plugins<br>[email protected] – 3.3.51

Extra Product Sorting Options for WooCommerce: von SkyVerge – 2.10.0<br>WooCommerce Amazon Pay: von WooCommerce – 2.5.1<br>Germanized für WooCommerce: von vendidero – 3.14.1<br>WooCommerce-Zahlungen: von Automattic – 6.7.1<br>WooCommerce PayPal Payments: von WooCommerce – 2.4.0<br>PDF Invoices & Packing Slips for WooCommerce: von WP Overnight – 3.7.1<br>WooCommerce: von Automattic – 8.2.1<br>WP Rocket: von WP Media – 3.15.3<br>WP Widget in Navigation: von Yudiz Solutions Ltd. – 3.1<br>WPB Accordion Menu or Category PRO: von wpbean – 2.6.3<br>WPForms Lite: von WPForms – 1.8.4.1<br>www.remarpro.com Glossary: von Automattic – 1.2<br>WPSSO Core Premium: von JS Morisset – 16.6.0<br>WPSSO Add Five Stars: von JS Morisset – 1.3.1<br>WPSSO Schema Breadcrumbs Markup: von JS Morisset – 4.3.2<br>WPSSO Merchant Return Policy Manager: von JS Morisset – 1.2.0<br>WPSSO Strip Schema Microdata: von JS Morisset – 2.15.1<br>WPSSO Update Manager: von JS Morisset – 4.20.0 Inactive Plugins (4)

Advanced Database Cleaner PRO: von Younes JFR. – 3.2.3<br>AliDropship Woo Product Video: von Bogdan Gorchakov – 0.8<br>Order Export & Order Import for WooCommerce: von WebToffee – 2.4.0<br>Slim Maintenance Mode: von Johannes Ries – 1.4.3 Dropin Plugins (1)

advanced-cache.php: advanced-cache.php Must Use Plugins (2)

Perfmatters MU: von forgemedia – 2.1.8<br>Security by CleanTalk: Must-Use Module: von CleanTalk Security – 2.0 Settings

API Enabled: –<br>Force SSL: ?<br>Currency: EUR (€)<br>Currency Position: left<br>Thousand Separator: .<br>Decimal Separator: ,<br>Number of Decimals: 2<br>Taxonomies: Product Types: external (external)<br>grouped (grouped)<br>simple (simple)<br>variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)

Connected to WooCommerce.com: ?<br>Enforce Approved Product Download Directories: –<br>HPOS feature screen enabled: –<br>HPOS feature enabled: –<br>Order datastore: WC_Order_Data_Store_CPT<br>HPOS data sync enabled: – WC Pages

Shop-Basis: #34 - /shop/<br>Warenkorb: #35 - /warenkorb/<br>Kasse: #36 - /kasse/<br>Mein Konto: #37 - /mein-konto/<br>Allgemeine Gesch?ftsbedingungen: #41 - /agb/ Theme

Name: DavinciWoo<br>Version: 1.4.5<br>Author URL: https://yellowduck.me/<br>Child Theme: ? – Wenn du WooCommerce mit einem Theme<br>das du nicht selbst entwickelt hast<br>an eigene Bedürfnisse anpasst<br>dann empfehlen wir die Verwendung eines Child-Themes. Siehe Wie du ein Child-Theme erstellst (engl.)

WooCommerce Support: ? Templates

Overrides: davinciwoo/woocommerce/archive-product.php<br>davinciwoo/woocommerce/cart/cart-empty.php<br>davinciwoo/woocommerce/cart/cart-shipping.php<br>davinciwoo/woocommerce/cart/cart-totals.php<br>davinciwoo/woocommerce/cart/cart.php<br>davinciwoo/woocommerce/cart/cross-sells.php<br>davinciwoo/woocommerce/cart/mini-cart.php<br>davinciwoo/woocommerce/cart/proceed-to-checkout-button.php<br>davinciwoo/woocommerce/cart/shipping-calculator.php<br>davinciwoo/woocommerce/checkout/cart-errors.php<br>davinciwoo/woocommerce/checkout/form-billing.php<br>davinciwoo/woocommerce/checkout/form-checkout.php<br>davinciwoo/woocommerce/checkout/form-coupon.php<br>davinciwoo/woocommerce/checkout/form-login.php<br>davinciwoo/woocommerce/checkout/form-shipping.php<br>davinciwoo/woocommerce/checkout/payment-method.php<br>davinciwoo/woocommerce/checkout/payment.php<br>davinciwoo/woocommerce/checkout/review-order.php<br>davinciwoo/woocommerce/content-product.php<br>davinciwoo/woocommerce/content-single-product.php<br>davinciwoo/woocommerce/content-widget-product.php<br>davinciwoo/woocommerce/content-widget-reviews.php<br>davinciwoo/woocommerce/global/form-login.php<br>davinciwoo/woocommerce/global/quantity-input.php<br>davinciwoo/woocommerce/global/wrapper-end.php<br>davinciwoo/woocommerce/global/wrapper-start.php<br>davinciwoo/woocommerce/loop/loop-end.php<br>davinciwoo/woocommerce/loop/loop-start.php<br>davinciwoo/woocommerce/loop/orderby.php<br>davinciwoo/woocommerce/loop/pagination.php<br>davinciwoo/woocommerce/loop/rating.php<br>davinciwoo/woocommerce/myaccount/form-edit-account.php<br>davinciwoo/woocommerce/myaccount/form-edit-address.php<br>davinciwoo/woocommerce/myaccount/form-login.php<br>davinciwoo/woocommerce/myaccount/form-lost-password.php<br>davinciwoo/woocommerce/myaccount/form-reset-password.php<br>davinciwoo/woocommerce/myaccount/lost-password-confirmation.php<br>davinciwoo/woocommerce/myaccount/my-account.php<br>davinciwoo/woocommerce/myaccount/my-address.php<br>davinciwoo/woocommerce/myaccount/orders.php<br>davinciwoo/woocommerce/notices/success.php<br>davinciwoo/woocommerce/order/order-details-customer.php<br>davinciwoo/woocommerce/product-searchform.php<br>davinciwoo/woocommerce/single-product/add-to-cart/external.php<br>davinciwoo/woocommerce/single-product/add-to-cart/grouped.php<br>davinciwoo/woocommerce/single-product/add-to-cart/simple.php<br>davinciwoo/woocommerce/single-product/add-to-cart/variable.php<br>davinciwoo/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php<br>davinciwoo/woocommerce/single-product/meta.php<br>davinciwoo/woocommerce/single-product/product-attributes.php<br>davinciwoo/woocommerce/single-product/product-image.php<br>davinciwoo/woocommerce/single-product/product-thumbnails.php<br>davinciwoo/woocommerce/single-product/rating.php<br>davinciwoo/woocommerce/single-product/related.php<br>davinciwoo/woocommerce/single-product/tabs/additional-information.php<br>davinciwoo/woocommerce/single-product/tabs/description.php<br>davinciwoo/woocommerce/single-product/tabs/tabs.php<br>davinciwoo/woocommerce/single-product/up-sells.php<br>davinciwoo/woocommerce/single-product-reviews.php<br>davinciwoo/woocommerce/single-product.php<br>davinciwoo/woocommerce/content-product_cat.php WooPayments

Version: 6.7.1<br>Connected to WPCOM: Ja<br>WPCOM Blog ID: 196033868<br>Account ID: ? Nicht verbunden<br>Logging: Deaktiviert WooCommerce PayPal Payments

Onboarded: ?<br>Shop country code: DE<br>WooCommerce currency supported: ?<br>Advanced Card Processing available in country: ?<br>Pay Later messaging available in country: ?<br>Webhook status: ?<br>PayPal Vault enabled: ?<br>ACDC Vault enabled: –<br>Logging enabled: –<br>Reference Transactions: –<br>Used PayPal Checkout plugin: –<br>Subscriptions Mode: Disabled Admin

Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>product-variation-management<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page

Disabled Features: customize-store<br>minified-js<br>new-product-management-experience<br>settings<br>async-product-editor-category-field

Daily Cron: ? Next scheduled: 2023-11-08 15:57:27 +01:00<br>Options: ?<br>Notes: 195<br>Onboarding: completed Action Scheduler

Abgebrochen: 5<br>Oldest: 2023-10-10 16:56:36 +0200<br>Newest: 2023-10-19 20:23:05 +0200

Abgeschlossen: 6.120<br>Oldest: 2023-10-08 18:21:09 +0200<br>Newest: 2023-11-08 15:47:34 +0100

Fehlgeschlagen: 9.817<br>Oldest: 2021-07-30 09:48:36 +0200<br>Newest: 2023-11-08 15:31:22 +0100

In Bearbeitung: 1<br>Oldest: –<br>Newest: –

Ausstehend: 52<br>Oldest: 2023-11-08 15:46:51 +0100<br>Newest: 2023-11-15 08:40:00 +0100 Status report information

Generated at: 2023-11-08 15:48:10 +01:00<br>`

Hi there @spoodes ??

Thank you for reaching back, with further details on this.

Just to note, Google Listings & Ads uses Jetpack services to initiate the connection to WordPress.com; the Jetpack plugin is?not?required.

It appears that your site’s XML-RPC URL is working properly. Below, I am attaching a screenshot, for reference.

Kindly try with the following steps:
?
1. Go to this page :?https://spoo-design.de/wp-admin/admin.php?page=connection-test-admin-page
2. Under Merchant Center, click?MC Disconnect
3. Under Google Account, click?Disconnect Google Account
?
Go back to?Marketing > Google Listings & Ads, and?begin the set-up again. Please make sure you’re logged into the correct Google Account before you begin.?

I hope this helps! Let us know how it goes.

Thank you again so much for helping me so quickly and this interesting link!!

Unfortunately it did not work out.

So I finally installed the Jetpack Plugin – let it connect – and then deactivated and deleted it.

This luckily solved the problem. ?? Now its working.

Hi @spoodes,

Thank you again so much for helping me so quickly and this interesting link!! Unfortunately it did not work out. So I finally installed the Jetpack Plugin – let it connect – and then deactivated and deleted it. This luckily solved the problem. ?? Now its working.

I’m delighted to hear that your issue has been resolved and everything is working fine now. Installing and then deactivating the Jetpack plugin often resets the connection settings, which seems to have fixed the problem in your case.

I’ll go ahead and mark this thread as resolved. However, if you ever have more questions or issues in the future, don’t hesitate to kick off a new topic.

Hope you have a fantastic day!