• Hi,

    I searched the forums for this topic but the users who had previously made threads seemed to be in different situations to me.

    I installed our website WPRESS file to our hosting site, created a login and all was fine. The next day I went to login and the account and password which I had created were auto filled on the login screen but on clicking I just get the message ‘ERROR: Invalid username.’. Absolutely nothing has changed from one day to the next except that WordPress believes my username is invalid now I can’t access anything.

    Can anyone help?

    Thanks

    Antony

Viewing 4 replies - 1 through 4 (of 4 total)
  • lisa

    (@contentiskey)

    do you have access to your webhosting account?
    often the database is available in the area PHPMYADMIN.
    you can check in the database USERS table to get usernames and associated email addresses that are connected to your website.

    Thread Starter jnimports

    (@jnimports)

    Hi Lisa

    Yes, I have access to it. I couldn’t find PHPMYADMIN, but I did find a PHP file called Users, however having opened it in Notepad I can’t see any users, I’ve search @ and part of my email address and got nothing…

    Thanks

    Antony

    lisa

    (@contentiskey)

    contact your webhosting vendor to ask how to find and access the database that is connected to your website.

    if you are trying to login to the WordPress dashboard area, the USER table in the database is where the information is stored.

    Since you said you have access to your webhosting account, I assume you have access to your wp-config.php file and can make new files too.
    you can list what’s in your user’s table with
    SELECT * FROM <wp_prefix>_users
    use this in seperate php file and see what you get

Viewing 4 replies - 1 through 4 (of 4 total)
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