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Resolved

(@juanksandi)

Hello, when trying to finalize the purchase the following error appears:
error: invalid parameter:currency
just after pressing the place order button at checkout
Thanks for the help


### WordPress Environment ###

WordPress address (URL): https://creatividadsinfronterasymas.com
Site address (URL): https://creatividadsinfronterasymas.com
WC Version: 6.2.1
REST API Version: ? 6.2.1
WC Blocks Version: ? 6.7.3
Action Scheduler Version: ? 3.4.0
WC Admin Version: ? 3.1.0
Log Directory Writable: ?
WP Version: 5.9.1
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: –
WP Cron: –
Language: es_ES
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.28
PHP Post Max Size: 128 MB
PHP Time Limit: 300
PHP Max Input Vars: 10000
cURL Version: 7.71.0
OpenSSL/1.1.1d

SUHOSIN Installed: –
MySQL Version: 10.3.23-MariaDB-cll-lve
Max Upload Size: 128 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.2.1
WC Database Prefix: wpxu_
Tama?o total de la base de datos: 87.89MB
Tama?o de los datos de la base de datos: 74.91MB
Tama?o del índice de la base de datos: 12.98MB
wpxu_woocommerce_sessions: Datos: 3.02MB + índice: 0.11MB + Motor InnoDB
wpxu_woocommerce_api_keys: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wpxu_woocommerce_attribute_taxonomies: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wpxu_woocommerce_downloadable_product_permissions: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
wpxu_woocommerce_order_items: Datos: 0.11MB + índice: 0.05MB + Motor InnoDB
wpxu_woocommerce_order_itemmeta: Datos: 1.52MB + índice: 0.52MB + Motor InnoDB
wpxu_woocommerce_tax_rates: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
wpxu_woocommerce_tax_rate_locations: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wpxu_woocommerce_shipping_zones: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wpxu_woocommerce_shipping_zone_locations: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wpxu_woocommerce_shipping_zone_methods: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wpxu_woocommerce_payment_tokens: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wpxu_woocommerce_payment_tokenmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wpxu_woocommerce_log: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
woocs_statistic: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wpxu_actionscheduler_actions: Datos: 0.47MB + índice: 0.48MB + Motor InnoDB
wpxu_actionscheduler_claims: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wpxu_actionscheduler_groups: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wpxu_actionscheduler_logs: Datos: 1.52MB + índice: 0.22MB + Motor InnoDB
wpxu_commentmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wpxu_comments: Datos: 0.41MB + índice: 0.34MB + Motor InnoDB
wpxu_ewwwio_images: Datos: 0.33MB + índice: 0.20MB + Motor InnoDB
wpxu_ewwwio_queue: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wpxu_gdpr_cc_options: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wpxu_links: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wpxu_mailpoet_custom_fields: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wpxu_mailpoet_dynamic_segment_filters: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wpxu_mailpoet_feature_flags: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wpxu_mailpoet_forms: Datos: 0.06MB + índice: 0.00MB + Motor InnoDB
wpxu_mailpoet_log: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wpxu_mailpoet_mapping_to_external_entities: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wpxu_mailpoet_newsletters: Datos: 0.48MB + índice: 0.03MB + Motor InnoDB
wpxu_mailpoet_newsletter_links: Datos: 0.23MB + índice: 0.23MB + Motor InnoDB
wpxu_mailpoet_newsletter_option: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wpxu_mailpoet_newsletter_option_fields: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wpxu_mailpoet_newsletter_posts: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wpxu_mailpoet_newsletter_segment: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wpxu_mailpoet_newsletter_templates: Datos: 7.52MB + índice: 0.00MB + Motor InnoDB
wpxu_mailpoet_scheduled_tasks: Datos: 0.34MB + índice: 0.28MB + Motor InnoDB
wpxu_mailpoet_scheduled_task_subscribers: Datos: 5.52MB + índice: 2.52MB + Motor InnoDB
wpxu_mailpoet_segments: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wpxu_mailpoet_sending_queues: Datos: 7.52MB + índice: 0.03MB + Motor InnoDB
wpxu_mailpoet_settings: Datos: 0.03MB + índice: 0.02MB + Motor InnoDB
wpxu_mailpoet_statistics_bounces: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wpxu_mailpoet_statistics_clicks: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
wpxu_mailpoet_statistics_forms: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wpxu_mailpoet_statistics_newsletters: Datos: 0.08MB + índice: 0.09MB + Motor InnoDB
wpxu_mailpoet_statistics_opens: Datos: 0.06MB + índice: 0.08MB + Motor InnoDB
wpxu_mailpoet_statistics_unsubscribes: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
wpxu_mailpoet_statistics_woocommerce_purchases: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
wpxu_mailpoet_stats_notifications: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wpxu_mailpoet_subscribers: Datos: 0.11MB + índice: 0.20MB + Motor InnoDB
wpxu_mailpoet_subscriber_custom_field: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wpxu_mailpoet_subscriber_ips: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wpxu_mailpoet_subscriber_segment: Datos: 0.06MB + índice: 0.03MB + Motor InnoDB
wpxu_mailpoet_user_agents: Datos: 0.05MB + índice: 0.02MB + Motor InnoDB
wpxu_mailpoet_user_flags: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wpxu_myCRED_log: Datos: 0.38MB + índice: 0.05MB + Motor InnoDB
wpxu_nf3_actions: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wpxu_nf3_action_meta: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wpxu_nf3_chunks: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wpxu_nf3_fields: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wpxu_nf3_field_meta: Datos: 0.06MB + índice: 0.00MB + Motor InnoDB
wpxu_nf3_forms: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wpxu_nf3_form_meta: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wpxu_nf3_objects: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wpxu_nf3_object_meta: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wpxu_nf3_relationships: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wpxu_nf3_upgrades: Datos: 0.05MB + índice: 0.00MB + Motor InnoDB
wpxu_options: Datos: 4.52MB + índice: 0.28MB + Motor InnoDB
wpxu_postmeta: Datos: 15.52MB + índice: 4.03MB + Motor InnoDB
wpxu_posts: Datos: 1.52MB + índice: 0.47MB + Motor InnoDB
wpxu_pos_warehouse: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wpxu_signups: Datos: 0.09MB + índice: 0.03MB + Motor InnoDB
wpxu_termmeta: Datos: 0.20MB + índice: 0.22MB + Motor InnoDB
wpxu_terms: Datos: 0.05MB + índice: 0.03MB + Motor InnoDB
wpxu_term_relationships: Datos: 0.13MB + índice: 0.08MB + Motor InnoDB
wpxu_term_taxonomy: Datos: 0.06MB + índice: 0.03MB + Motor InnoDB
wpxu_tm_taskmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wpxu_tm_tasks: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wpxu_usermeta: Datos: 1.52MB + índice: 0.52MB + Motor InnoDB
wpxu_users: Datos: 0.08MB + índice: 0.05MB + Motor InnoDB
wpxu_wcpdf_invoice_number: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wpxu_wcpdf_invoice_number_2021: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wpxu_wcpdf_packing_slip_number: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wpxu_wc_admin_notes: Datos: 0.06MB + índice: 0.00MB + Motor InnoDB
wpxu_wc_admin_note_actions: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wpxu_wc_category_lookup: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wpxu_wc_customer_lookup: Datos: 0.06MB + índice: 0.03MB + Motor InnoDB
wpxu_wc_deposits_payment_plans: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wpxu_wc_deposits_payment_plans_schedule: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wpxu_wc_download_log: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wpxu_wc_order_coupon_lookup: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wpxu_wc_order_product_lookup: Datos: 0.11MB + índice: 0.16MB + Motor InnoDB
wpxu_wc_order_stats: Datos: 0.06MB + índice: 0.05MB + Motor InnoDB
wpxu_wc_order_tax_lookup: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wpxu_wc_product_meta_lookup: Datos: 0.14MB + índice: 0.30MB + Motor InnoDB
wpxu_wc_rate_limits: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wpxu_wc_reserved_stock: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wpxu_wc_tax_rate_classes: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wpxu_wc_webhooks: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wpxu_woocs_statistic: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wpxu_wotv_woo_track_info: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wpxu_wpml_mails: Datos: 19.52MB + índice: 0.00MB + Motor InnoDB
wpxu_yith_wcwl: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wpxu_yith_wcwl_lists: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB

### Post Type Counts ###

attachment: 1430
br_product_filter: 3
custom_css: 2
forum: 1
ibfw_product_label: 1
lcg_mainpost: 24
lcg_shortcode: 1
mailpoet_page: 1
mycred_badge: 1
mycred_email_notice: 1
mycred_rank: 1
nav_menu_item: 32
oembed_cache: 1
page: 22
post: 31
private-page: 259
product: 364
product_variation: 485
reply: 1
revision: 30
shop_coupon: 16
shop_order: 388
shop_order_refund: 3
soliloquy: 1
topic: 1
wa-order-numbers: 1
wccc: 2
wobd-badge-designer: 2
wp_block: 1
wppb-roles-editor: 13
wysijap: 1
yith-wcbm-badge: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (30) ###

A2 Optimized WP: por A2 Hosting – 2.1.3.9
FiboSearch - AJAX Search for WooCommerce: por Equipo de FiboSearch – 1.17.0
Custom Login Page Templates: por Cozmoslabs
Madalin Ungureanu
Antohe Cristian
– 1.0.1

Easy Hide Login: por Arshid – 1.0.7
Facebook for WooCommerce: por Facebook – 2.6.11
Flexible Shipping: por WP Desk – 4.11.3
GDPR Cookie Compliance: por Moove Agency – 4.8.1
Genesis Connect for WooCommerce: por StudioPress – 1.1.1
If Menu - Visibility control for menu items: por En capas – 0.16.2
Jetpack: por Automattic – 10.7
Loco Translate: por Tim Whitlock – 2.5.8
Login Logout Register Menu: por Vinod Dalvi – 2.0
MailPoet 3 Premium (New): por MailPoet – 3.83.0
MailPoet 3 (Nuevo): por MailPoet – 3.83.0
myCred: por myCred – 2.4.3.1
Oliver POS - A WooCommerce Point of Sale (POS): por Oliver POS – 2.4.0.2
OneClick Chat to Order: por Walter Pinem – 1.0.4.1
Profile Builder: por Cozmoslabs – 3.6.7
Responsive WordPress Slider - Soliloquy Lite: por Soliloquy Team – 2.6.2
Soliloquy: por Soliloquy Team – 2.6.0
SVG Support: por Benbodhi – 2.4.2
Under Construction: por WebFactory Ltd – 3.92
WC Provincia-Cantón-Distrito: por Keylor Mendoza A. – 1.4.0
Orders Tracking for WooCommerce: por VillaTheme – 1.1.12
WooCommerce Conditional Content: por Lucas Stark – 2.1.4
WooCommerce Deposits: por WooCommerce – 1.5.6
WooCommerce Payments: por Automattic – 3.8.2
WooCommerce PDF Invoices & Packing Slips: por WP Overnight – 2.14.0
WooCommerce: por Automattic – 6.2.1
WP Mail Logging: por Wysija – 1.10.4

### Inactive Plugins (2) ###

Improved badges for woocommerce: por  – 1.0
WOOCS - WooCommerce Currency Switcher: por realmag777 – 1.3.7.5

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Settings ###

API Enabled: –
Force SSL: –
Currency: CRC (?)
Currency Position: left
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 0
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Base de la tienda: #156 - /tienda/
Carrito: #157 - /carrito/
Finalizar compra: #158 - /finalizar-compra/
Mi cuenta: #159 - /mi-cuenta/
Términos y condiciones: #3 - /politica-de-privacidad/

### Theme ###

Name: Jessica
Version: 1.8.4
Author URL: https://9seeds.com/
Child Theme: ?
Parent Theme Name: Genesis
Parent Theme Version: 3.3.5
Parent Theme Author URL: https://www.studiopress.com/
WooCommerce Support: ?

### Templates ###

Overrides: jessica/woocommerce/single-product/meta.php
La  version 1.6.4 de jessica/taxonomy-product_tag.php está obsoleta. La versión del núcleo es la 4.7.0

Outdated Templates: ?
					
					
						Aprende cómo actualizar

### WooCommerce Payments ###

Version: 3.8.2
Connected to WPCOM: Si
Blog ID: 185968628
Account ID: acct_1HqoxX2Hd6q2Gw7l

### Action Scheduler ###

Cancelada: 1
Oldest: 2022-02-19 03:21:08 -0500
Newest: 2022-02-19 03:21:08 -0500

Completo: 1.136
Oldest: 2022-02-11 17:23:52 -0500
Newest: 2022-03-08 00:21:03 -0500

Fallida: 295
Oldest: 2020-11-03 23:22:29 -0500
Newest: 2021-03-31 10:17:32 -0400

Pendiente: 2
Oldest: 2022-03-08 00:42:40 -0500
Newest: 2022-03-08 13:21:12 -0500

### Status report information ###

Generated at: 2022-03-08 00:38:50 -05:00

The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

Plugin Support nathvi V. a11n
(@nathvi)

2 years, 8 months ago

Hello @juanksandi

I’d be glad to help you get this sorted.

I was not able to find any similar issue reports sent to us in the past few weeks.

In order to gather some additional information on this issue, could you please follow the steps here: https://woocommerce.com/document/payments/#section-15 to enable the ‘debug mode’?

Once you do this, please try to place a test order that will trigger the error and log the information in the system.

After this, could you please open a ticket referencing this forum post and include the error logs?

You can open a ticket here: https://woocommerce.com/my-account/create-a-ticket/

Thread Starter juanksandi
(@juanksandi)

2 years, 8 months ago

thanks, i just submit the ticket

Maddie – a11n
(@selectedselections)

2 years, 8 months ago

Thanks very much! We will reply to you there. For now, we will go ahead and mark this thread as solved.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘error: invalid parameter:currency’ is closed to new replies.

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