Error Installing Hubspot Plugin on WordPress Network Multisite

Viewing 10 replies - 1 through 10 (of 10 total)

  • Hi @ahmadhoseini, Thanks for your message

    * Do you have any popup blockers installed in your computer/browser?
    * Also this could be due a bad .htaccess rule

    the url that you need to check if is being correctly redirect will look like this: yourdomain.com/wp-admin/admin.php?page=leadin

    Here is a good website to test your rules

    https://htaccess.madewithlove.com/

    Could you also send me a HAR file while you try to load our plugin page ? here is how to get it on chrome https://support.google.com/admanager/answer/10358597?hl=en
    to [email protected]

    Best Regards

    Thread Starter ahmadhoseini

    (@ahmadhoseini)

    Hello @harthur90

    First of all, Thank you for your fast response.

    * Do you have any popup blockers installed in your computer/browser?
    I deactivated all chrome extensions.

    *Also this could be due a bad .htaccess rule
    I dont have access to our htaccess file, I asked our Security department.

    Here is our Network Errors Screenshot and Har file:

    https://ibb.co/G9X6tC2

    https://we.tl/t-wLgr1fWhWN

    Best regards

    Thread Starter ahmadhoseini

    (@ahmadhoseini)

    Update:
    I realised maybe it could be because of our Content Security Policy,
    And just got an Answer from our Support Department, they ask which exact URL’s should we add in our Content Security Policy ?

    Thank you,
    Best regards

    Hi @ahmadhoseini thanks for all the info provided!

    After taking a look into your HAR file I believe adding hubspot.com and hsappstatic.net domains into your Content Security Policy rules should fix the problem

    Let me know if this works for you

    Best regards

    Hi @ahmadhoseini are you still facing the issue?

    Best regards

    Hi, We have the same issues. I tried connecting the Hubspot account to our current website and I got the error as well. (2 weeks ago it worked)

    I tried on another WP and it worked. The only difference between the 2 are the WP version. The one that did worked use 5.9.3 and the other just got updated to 6.0

    So I’m wondering if the new WP version is causing the issues.

    Hi @jademtl Thanks for your message

    I believe the above issue is very specific to whitelisting hubspot domain into their CSP

    Could you send me a HAR file while you try to load our plugin page ? here is how to get it on chrome https://support.google.com/admanager/answer/10358597?hl=en
    to [email protected]

    so we can better determine the issue you are facing

    • This reply was modified 2 years, 10 months ago by harthur90.
    Thread Starter ahmadhoseini

    (@ahmadhoseini)

    Hello @harthur90 ,

    Thank you for your Help and fast Responses,
    I send your Instructions to our Security department and am waiting for their reply.
    but I hope they can fix it.

    Best Regards.
    Ahmad

    Thanks @ahmadhoseini

    Let me know if this solves your problem or if we can help with anything else

    Best regards

    Hi @ahmadhoseini

    It’s been a while since we last heard from you. I’ll Close this thread for now, feel free to open it again if needed.

    Best regards

    • This reply was modified 2 years, 9 months ago by harthur90.
Viewing 10 replies - 1 through 10 (of 10 total)
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