Error in viewing restricted content, no redirect to sign in page

  • I am at my wit’s end.
    I have a Members Only login button implemented in a WordPress site, which shows up correctly.
    [wa_restricted roles=”All” login_label=”Members Login Here”][/wa_restricted]

    If you click on the button it spins and gives an error message:

    An unknown error has occurred. Please try again later.

    The full path of the URL reveals some code was passed on (this is tagged at the end of the webpage):
    code=385dc80f8a0aea71569f7841d42016a8&state=WaWpIntegrationLogin
    But it never redirects to the sign-in page.
    Why does it not redirect to sign-in page?

    I have cleared the local cache to test (in Chrome, FF) and to no avail. Are there known WP plugin conflicts, other issues? I see no other similar errors in the Support Forum
    thanks for any help!

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