Error in uploading webp images?

  • Resolved Mr. Deb

    (@silumant)


    2 years, 1 month ago

    After installing the plugin, I always get error while uploading any webp images.

    I try to test it in a fresh wp site with woocommerce & this plugin only; still getting the similar error.

    See the screenshot: https://prnt.sc/Kq46Xjt5qO_q

    I always get this types of error when upload any web images via product page or media library. Initially it always show similar error & it seems like the image in not uploaded; but the image is actually uploaded, which I can know only after refresh the page. You can test this in a fresh site & find the error yourself while uploading any webp image.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Nabil Lemsieh

    (@nlemsieh)

    Hi @silumant

    Thank you for reporting this!

    Unfortunately, I was unable to reproduce the error, could you please email a report of your site health (by going to the Tools menu > Site Health > Info tab, then click the button “Copy site info to clipboard”) to [email protected] for further troubleshooting?

    Thread Starter Mr. Deb

    (@silumant)

    I have replied you to your email. Plz check it & solve the problem. Thanks?

    Plugin Author Nabil Lemsieh

    (@nlemsieh)

    Hi @silumant

    Thank you for your email! This seems like a specific issue with the installed version of “Imagick” module in your server. I’ll update here as soon as the issue is resolved. In the meantime, you can use the “GD” module instead by adding the code snippet below to Code Snippets:

    add_filter('wp_sir_driver', function(){
	return 'gd';
});
    Thread Starter Mr. Deb

    (@silumant)

    Thanks for your help. It is working now. But I have a question. I am using EWWW image optimization plugin too. So will this snippet work fine or cause any conflicts.

    Plugin Author Nabil Lemsieh

    (@nlemsieh)

    Hi @silumant

    No, the snippet won’t cause any conflicts.

Viewing 5 replies - 1 through 5 (of 5 total)
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