Error in Task

  • Resolved mcaso

    (@mcaso)


    3 years, 10 months ago

    Hello
    I been using free and paid Complianz plugin without problems.
    In this site I am getting this error
    asks
    Javascript errors are detected on the front-end of your site. This may break the cookie banner functionality.
    Last error in the console:
    Uncaught_ReferenceError:_elementorModules_is_not_defined on line 2 of https://marcelacaso_com/wp-content/plugins/elementor/assets/js/elementor-admin-bar_min_js

    I have installed autooptimize and minify js. I uncheck the option but still the error is there.

    Thank you so much in advance
    Marcela

    The page I need help with: [log in to see the link]

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author Rogier Lankhorst

    (@rogierlankhorst)

    Hi @mcaso,

    I just checked your site, no errors are present at the moment. When logged in, can you refresh your homepage, then check the dashboard again? As the error is now gone, this should resolve the issue.

    Thread Starter mcaso

    (@mcaso)

    Hi @rogierlankhorst

    As usual thank you so much for your quick reply. Now I don′t see the error anymore in Task but when I access to the site in the left corner I can see the message ” We use cookies…” this disappears very quick ( I tried to record a video but it was not easy) and then the page is load. Maybe you can give me a tip to solve this.

    Thank you so much in advance
    Marcela

    Plugin Author Rogier Lankhorst

    (@rogierlankhorst)

    It seems to work fine, I just checked it. The banner shows normally.

    Can you check in an anonymous/private window?

    Plugin Contributor Aert Hulsebos

    (@aahulsebos)

    Hi @mcaso,

    I made a video,

    I think what you’re seeing, in my case at least is the “Questions?” header being centered during page load.

    https://www.loom.com/share/756be74810ac469393b2905eb7edb2e5

    regards Aert

    Thread Starter mcaso

    (@mcaso)

    Hi Aert

    I was able ro record a video, in 0.04 you will see the message: ” we accept…”

    https://share.vidyard.com/watch/V8ygX9sxY4EbyVWCGPQpMM?

    Bye for now
    Marcela

    Plugin Contributor Aert Hulsebos

    (@aahulsebos)

    Hi @mcaso Maybe I’m blind,

    Could you pause the video and make a screenshot? I can’t find it.

    regards Aert

    Thread Starter mcaso

    (@mcaso)

    Hi

    Here you have the picture with the error.

    Plugin Author Rogier Lankhorst

    (@rogierlankhorst)

    @mcaso,

    Can you post your browser, browserversion and operating system?

    It seems on your system the banner is shown a fraction of a second, but I can’t reproduce it yet.

    Thread Starter mcaso

    (@mcaso)

    Hi

    Yes, I use Windows 10 Home.

    Browser Chrome, Version 87.0.4280.141 (Official Build) (64-bit)

    Thank you!!

    Plugin Contributor Aert Hulsebos

    (@aahulsebos)

    Hi @mcaso,

    I see it:-)

    Now with https://marcelacaso.com/?ao_noptimize=1, I can’t see it. This might mean in this browser/operating system and settings in Autoptimize might cause this.

    I would presume files are either combined, minified, or deferred (delayed). Could you try excluding Complianz or seeing which one it might be by disabling settings so we know what causes this?

    regards Aert

    Thread Starter mcaso

    (@mcaso)

    Hi

    Than you so much for your reply. I excluded for the css the plugin:
    wp-content/plugins/complianz-gdpr and now the message does not appears anymore.

    Bye for now
    Marcela

Viewing 11 replies - 1 through 11 (of 11 total)
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