Error: In order to RSVP, you must enter your name and a valid email address.

  • Resolved hey15

    (@hey15)


    7 years, 11 months ago

    Hi,
    I have installed “The Events Calendar” and “Event Tickets” plugins in site. I am getting an error as “In order to RSVP, you must enter your name and a valid email address.” at the time of confirming to attend the event via RSVP option. I tried both the options of plugin as to do RSVP by login to the site and without login. In both the cases I am getting this error. I checked all the settings options of plugin, event, event ticket – I was unable to find out any option by which I can set Name and Email field to be filled by event attendee. I checked their official website too but unable to find out about error. Please guide me how to resolve this error. Please guide me, how to set RSVP option with Events to work properly.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter hey15

    (@hey15)

    Hey,
    I was able to resolve the problem. I couldn’t see Name, Email Fields on the Event page due to some alignment issues. After commenting “.tribe-tickets-meta-row{display:none}” in rsvp.min.css file. I am able to see those fields on the page and plugin is working perfectly now.

    Hi,

    Same issue has popped up. The full name and email information requirement was being autocomplete / autofill as the event settings had the options enabled:

    1. Require users to log in before they RSVP
    2. Require users to log in before they purchase tickets

    Not sure what changed, but now the section doesn’t autofill the full name nor email of a logged in user(s) and there is new code in rsvp.min.css to hide the section:

    .tribe-tickets-meta-row {
    display: none;
}

    All users now get the error:
    Please fill in the RSVP confirmation name and email fields.

    • This reply was modified 7 years, 11 months ago by newbie0117.
    Barry

    (@barryhughes-1)

    Glad you could resolve it, @hey15!

    @newbie0117 – sorry to hear you are also hitting difficulties. Per the forum welcome, though, it’s usually best to post a new topic of your own even if the problem does initially seem very similar.

    Added to that, if you could provide a URL where we can see the problem first hand, that would be appreciated ??

Viewing 3 replies - 1 through 3 (of 3 total)
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