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Resolved lauragoodsell
(@lauragoodsell)

5 years, 6 months ago

I have received an error in the host error logs, every time i activate woocommerce the screen goes blank and this error appears, when I deactvate it the site comes back minus the shop pages, am I ok to post the error here? I really need to get this issue fixed and don’t know how.

Thank you

The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)

(@braehler)

Sounds like a timeout of your server/ not enough php memory limit. Where do you host your page? Is it on shared hosting?

This reply was modified 5 years, 6 months ago by braehler.

Stef

(@serafinnyc)

5 years, 6 months ago

Please paste the exact error and if you can a system report too. Thank you.

Thread Starter

lauragoodsell

(@lauragoodsell)

5 years, 6 months ago

Hi This is the error in the error logs I get when I activate woocommerce, the whole sites goes blank and when I deactivate it I get the site back apart from the shop pages:

mamajewels.co.uk [Fri May 10 07:36:41 2019] [error] [client 86.28.108.109:0] WordPress database error Can’t create table mamajewels-313031f39d.#sql-7517_50e24a3 (errno: 150 “Foreign key constraint is incorrectly formed”) for query ALTER TABLE wp_wc_download_log
mamajewels.co.uk [Fri May 10 07:36:41 2019] [error] [client 86.28.108.109:0] \t\t\t\t\tADD CONSTRAINT fk_wp_wc_download_log_permission_id
mamajewels.co.uk [Fri May 10 07:36:41 2019] [error] [client 86.28.108.109:0] \t\t\t\t\tFOREIGN KEY (permission_id)
mamajewels.co.uk [Fri May 10 07:36:41 2019] [error] [client 86.28.108.109:0] \t\t\t\t\tREFERENCES wp_woocommerce_downloadable_product_permissions (permission_id) ON DELETE CASCADE; made by activate_plugin, do_action(‘activate_woocommerce/woocommerce.php’), WP_Hook->do_action, WP_Hook->apply_filters, WC_Install::install, WC_Install::create_tables

Thank you, I will try and get a system report

Thread Starter

lauragoodsell

(@lauragoodsell)

5 years, 6 months ago

Here is the system report


### WordPress Environment ###

WordPress address (URL): https://mamajewels.co.uk
Site address (URL): https://mamajewels.co.uk
WC Version: 3.6.2
Log Directory Writable: ?
WP Version: ? 5.1.1 - There is a newer version of WordPress available (5.2)
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: ?
WP Cron: –
Language: en_GB
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.0.33 - We recommend using PHP version 7.2 or above for greater performance and security. How to update your PHP version
PHP Post Max Size: 1 GB
PHP Time Limit: 600
PHP Max Input Vars: 1024
cURL Version: 7.64.0
NSS/3.36 (OpenSSL/1.0.1e)

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.2.18-MariaDB-log
Max Upload Size: 1 GB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 3.6.2
WC Database Prefix: wp_
Total Database Size: 223.82MB
Database Data Size: 148.65MB
Database Index Size: 75.17MB
wp_woocommerce_sessions: Data: 4.05MB + Index: 0.00MB
wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.01MB
wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.01MB
wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB
wp_woocommerce_order_items: Data: 1.03MB + Index: 0.39MB
wp_woocommerce_order_itemmeta: Data: 9.08MB + Index: 3.15MB
wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB
wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB
wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB
wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.01MB
wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB
wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB
wp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB
wp_adtribes_my_conversions: Data: 0.02MB + Index: 0.02MB
wp_amazon_accounts: Data: 0.00MB + Index: 0.00MB
wp_amazon_btg: Data: 0.91MB + Index: 0.49MB
wp_amazon_categories: Data: 0.00MB + Index: 0.00MB
wp_amazon_feeds: Data: 4.01MB + Index: 0.00MB
wp_amazon_feed_templates: Data: 0.00MB + Index: 0.00MB
wp_amazon_feed_tpl_data: Data: 1.36MB + Index: 0.18MB
wp_amazon_feed_tpl_values: Data: 1.29MB + Index: 0.11MB
wp_amazon_jobs: Data: 0.00MB + Index: 0.00MB
wp_amazon_listings: Data: 0.18MB + Index: 0.04MB
wp_amazon_log: Data: 0.00MB + Index: 0.00MB
wp_amazon_markets: Data: 0.00MB + Index: 0.00MB
wp_amazon_orders: Data: 1.78MB + Index: 0.02MB
wp_amazon_payment: Data: 0.00MB + Index: 0.00MB
wp_amazon_profiles: Data: 0.00MB + Index: 0.00MB
wp_amazon_reports: Data: 2.23MB + Index: 0.00MB
wp_amazon_shipping: Data: 0.00MB + Index: 0.00MB
wp_amazon_stock_log: Data: 0.22MB + Index: 0.02MB
wp_atum_order_itemmeta: Data: 0.02MB + Index: 0.03MB
wp_atum_order_items: Data: 0.02MB + Index: 0.02MB
wp_atum_product_data: Data: 0.02MB + Index: 0.03MB
wp_blc_filters: Data: 0.00MB + Index: 0.00MB
wp_blc_instances: Data: 0.20MB + Index: 0.04MB
wp_blc_links: Data: 1.27MB + Index: 0.15MB
wp_blc_synch: Data: 0.01MB + Index: 0.01MB
wp_bulkgate_module: Data: 0.25MB + Index: 0.00MB
wp_commentmeta: Data: 0.36MB + Index: 0.38MB
wp_comments: Data: 5.52MB + Index: 9.09MB
wp_cpf_customfeeds: Data: 0.02MB + Index: 0.02MB
wp_cpf_custom_products: Data: 0.02MB + Index: 0.02MB
wp_cpf_feedproducts: Data: 0.02MB + Index: 0.00MB
wp_cpf_resolved_product_data: Data: 0.02MB + Index: 0.00MB
wp_cptch_images: Data: 0.02MB + Index: 0.00MB
wp_cptch_packages: Data: 0.02MB + Index: 0.00MB
wp_cptch_whitelist: Data: 0.02MB + Index: 0.02MB
wp_cp_feeds: Data: 0.00MB + Index: 0.00MB
wp_ebay_accounts: Data: 0.02MB + Index: 0.00MB
wp_ebay_auctions: Data: 0.19MB + Index: 0.01MB
wp_ebay_categories: Data: 0.79MB + Index: 0.43MB
wp_ebay_jobs: Data: 0.00MB + Index: 0.00MB
wp_ebay_log: Data: 0.03MB + Index: 0.01MB
wp_ebay_messages: Data: 0.00MB + Index: 0.00MB
wp_ebay_orders: Data: 0.58MB + Index: 0.00MB
wp_ebay_payment: Data: 0.00MB + Index: 0.00MB
wp_ebay_profiles: Data: 0.00MB + Index: 0.00MB
wp_ebay_shipping: Data: 0.00MB + Index: 0.00MB
wp_ebay_sites: Data: 0.01MB + Index: 0.00MB
wp_ebay_store_categories: Data: 0.00MB + Index: 0.00MB
wp_ebay_transactions: Data: 0.91MB + Index: 0.01MB
wp_edd_customermeta: Data: 0.02MB + Index: 0.03MB
wp_edd_customers: Data: 0.02MB + Index: 0.03MB
wp_etcpf_category_mappings: Data: 0.02MB + Index: 0.00MB
wp_etcpf_custom_feed_products: Data: 0.02MB + Index: 0.00MB
wp_etcpf_custom_products: Data: 0.00MB + Index: 0.00MB
wp_etcpf_etsy_configuration: Data: 0.00MB + Index: 0.00MB
wp_etcpf_etsy_token: Data: 0.00MB + Index: 0.00MB
wp_etcpf_feedproducts: Data: 0.02MB + Index: 0.00MB
wp_etcpf_feeds: Data: 0.00MB + Index: 0.00MB
wp_etcpf_listings: Data: 0.42MB + Index: 0.00MB
wp_etcpf_listing_variations: Data: 0.02MB + Index: 0.00MB
wp_etcpf_orders: Data: 0.02MB + Index: 0.00MB
wp_etcpf_resolved_product_data: Data: 0.02MB + Index: 0.00MB
wp_etcpf_shipping_template: Data: 0.00MB + Index: 0.00MB
wp_etcpf_tmp_etsy_listing: Data: 0.05MB + Index: 0.00MB
wp_et_bloom_stats: Data: 0.05MB + Index: 0.00MB
wp_ewwwio_images: Data: 0.02MB + Index: 0.03MB
wp_failed_jobs: Data: 0.02MB + Index: 0.00MB
wp_feedmanager_channel: Data: 0.02MB + Index: 0.03MB
wp_feedmanager_country: Data: 0.02MB + Index: 0.03MB
wp_feedmanager_errors: Data: 0.02MB + Index: 0.00MB
wp_feedmanager_feed_status: Data: 0.02MB + Index: 0.16MB
wp_feedmanager_field_categories: Data: 0.02MB + Index: 0.00MB
wp_feedmanager_product_feed: Data: 0.02MB + Index: 0.02MB
wp_feedmanager_product_feedmeta: Data: 0.02MB + Index: 0.03MB
wp_feedmanager_source: Data: 0.02MB + Index: 0.14MB
wp_fo_elements: Data: 0.02MB + Index: 0.00MB
wp_fo_usable_fonts: Data: 0.02MB + Index: 0.00MB
wp_gglcptch_whitelist: Data: 0.02MB + Index: 0.02MB
wp_hctpc_images: Data: 0.02MB + Index: 0.00MB
wp_hctpc_packages: Data: 0.02MB + Index: 0.00MB
wp_hctpc_whitelist: Data: 0.02MB + Index: 0.02MB
wp_interlinker: Data: 0.00MB + Index: 0.00MB
wp_interlinker_attributes: Data: 0.00MB + Index: 0.00MB
wp_interlinker_backups: Data: 0.00MB + Index: 0.00MB
wp_interlinker_divide_chars: Data: 0.00MB + Index: 0.00MB
wp_interlinker_lng_wds: Data: 0.00MB + Index: 0.00MB
wp_interlinker_multilang: Data: 0.00MB + Index: 0.00MB
wp_interlinker_settings: Data: 0.00MB + Index: 0.00MB
wp_interlinker_special_chars: Data: 0.00MB + Index: 0.00MB
wp_interlinker_times: Data: 0.02MB + Index: 0.02MB
wp_itro_plugin_field: Data: 0.02MB + Index: 0.00MB
wp_itro_plugin_option: Data: 0.02MB + Index: 0.00MB
wp_links: Data: 0.00MB + Index: 0.00MB
wp_litespeed_img_optm: Data: 0.02MB + Index: 0.09MB
wp_litespeed_optimizer: Data: 0.02MB + Index: 0.03MB
wp_mailchimp_carts: Data: 0.13MB + Index: 0.00MB
wp_optins: Data: 0.02MB + Index: 0.03MB
wp_optin_meta: Data: 0.02MB + Index: 0.03MB
wp_options: Data: 9.34MB + Index: 0.20MB
wp_postmeta: Data: 63.59MB + Index: 32.11MB
wp_posts: Data: 6.52MB + Index: 3.70MB
wp_prli_clicks: Data: 0.00MB + Index: 0.00MB
wp_prli_groups: Data: 0.00MB + Index: 0.00MB
wp_prli_links: Data: 0.00MB + Index: 0.00MB
wp_prli_link_metas: Data: 0.00MB + Index: 0.00MB
wp_queue: Data: 0.02MB + Index: 0.00MB
wp_redirection_404: Data: 0.00MB + Index: 0.00MB
wp_redirection_groups: Data: 0.00MB + Index: 0.00MB
wp_redirection_items: Data: 0.03MB + Index: 0.04MB
wp_redirection_logs: Data: 0.02MB + Index: 0.01MB
wp_revslider_static_slides: Data: 0.00MB + Index: 0.00MB
wp_termmeta: Data: 0.06MB + Index: 0.04MB
wp_terms: Data: 0.20MB + Index: 0.38MB
wp_term_relationships: Data: 0.31MB + Index: 0.56MB
wp_term_taxonomy: Data: 0.20MB + Index: 0.19MB
wp_usermeta: Data: 20.55MB + Index: 19.06MB
wp_users: Data: 1.52MB + Index: 1.09MB
wp_vtprd_purchase_log: Data: 0.02MB + Index: 0.02MB
wp_vtprd_purchase_log_product: Data: 0.02MB + Index: 0.02MB
wp_vtprd_purchase_log_product_rule: Data: 0.02MB + Index: 0.02MB
wp_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB
wp_wctofb: Data: 0.02MB + Index: 0.00MB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB
wp_wc_product_meta_lookup: Data: 0.05MB + Index: 0.09MB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB
wp_wfBadLeechers: Data: 0.00MB + Index: 0.00MB
wp_wfBlockedIPLog: Data: 0.00MB + Index: 0.00MB
wp_wfBlocks: Data: 0.00MB + Index: 0.00MB
wp_wfBlocksAdv: Data: 0.00MB + Index: 0.00MB
wp_wfConfig: Data: 0.73MB + Index: 0.01MB
wp_wfCrawlers: Data: 0.00MB + Index: 0.00MB
wp_wfFileMods: Data: 0.00MB + Index: 0.00MB
wp_wfHits: Data: 0.00MB + Index: 0.00MB
wp_wfHoover: Data: 0.00MB + Index: 0.00MB
wp_wfIssues: Data: 0.00MB + Index: 0.00MB
wp_wfKnownFileList: Data: 3.62MB + Index: 0.45MB
wp_wfLeechers: Data: 0.00MB + Index: 0.00MB
wp_wfLockedOut: Data: 0.00MB + Index: 0.00MB
wp_wfLocs: Data: 0.00MB + Index: 0.00MB
wp_wfLogins: Data: 0.00MB + Index: 0.00MB
wp_wfNet404s: Data: 0.00MB + Index: 0.00MB
wp_wfNotifications: Data: 0.01MB + Index: 0.00MB
wp_wfReverseCache: Data: 0.00MB + Index: 0.00MB
wp_wfScanners: Data: 0.00MB + Index: 0.00MB
wp_wfSNIPCache: Data: 0.00MB + Index: 0.00MB
wp_wfStatus: Data: 0.00MB + Index: 0.00MB
wp_wfThrottleLog: Data: 0.00MB + Index: 0.00MB
wp_wfVulnScanners: Data: 0.00MB + Index: 0.00MB
wp_woocommerce_gpf_google_taxonomy: Data: 0.87MB + Index: 0.00MB
wp_wpinventory_category: Data: 0.02MB + Index: 0.00MB
wp_wpinventory_image: Data: 0.02MB + Index: 0.03MB
wp_wpinventory_item: Data: 0.02MB + Index: 0.03MB
wp_wpinventory_label: Data: 0.02MB + Index: 0.00MB
wp_wpinventory_media: Data: 0.02MB + Index: 0.02MB
wp_wpinventory_status: Data: 0.02MB + Index: 0.00MB
wp_wplc_chat_msgs: Data: 0.02MB + Index: 0.00MB
wp_wplc_chat_sessions: Data: 0.02MB + Index: 0.00MB
wp_wplc_offline_messages: Data: 0.02MB + Index: 0.00MB
wp_wplc_webhooks: Data: 0.02MB + Index: 0.00MB
wp_wp_email_capture_registered_members: Data: 0.02MB + Index: 0.00MB
wp_wp_email_capture_temp_members: Data: 0.02MB + Index: 0.00MB
wp_yith_wapo_groups: Data: 0.00MB + Index: 0.00MB
wp_yith_wapo_types: Data: 0.00MB + Index: 0.00MB
wp_yith_wcwl: Data: 0.02MB + Index: 0.02MB
wp_yith_wcwl_lists: Data: 0.02MB + Index: 0.03MB
wp_yoast_seo_links: Data: 2.52MB + Index: 1.52MB
wp_yoast_seo_meta: Data: 0.28MB + Index: 0.00MB

### Post Type Counts ###

acf: 1
acf-field: 1
acf-field-group: 1
amn_mi-lite: 3
attachment: 3837
blocks: 16
brand: 16
custom_css: 3
custom-css-js: 3
customize_changeset: 46
download: 2
et_pb_layout: 7
jetpack_migration: 2
nav_menu_item: 70
oembed_cache: 1
omapi: 2
page: 44
post: 399
product: 248
product_variation: 72
revision: 42
scheduled-action: 846
schema: 2
shop_coupon: 93
shop_order: 5190
shop_order_refund: 112
spucpt: 1
testimonial: 39
tm_global_cp: 30
wp-types-group: 2
wpcf7_contact_form: 2

### Security ###

Secure connection (HTTPS): ?
					Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates.
Hide errors from visitors: ?Error messages should not be shown to visitors.

### Active Plugins (3) ###

All-in-One WP Migration Unlimited Extension: by ServMask – 2.29
All-in-One WP Migration: by ServMask – 6.93
WooCommerce: by Automattic – 3.6.2

### Inactive Plugins (92) ###

Advanced Custom Fields: by Elliot Condon – 5.7.12
Akismet Anti-Spam: by Automattic – 4.1.1
All 404 Redirect  to Homepage: by Fakhri Alsadi – 1.14
Asset CleanUp: Page Speed Booster: by Gabriel Livan – 1.3.2.8
Async JavaScript: by Frank Goossens (futtta) – 2.18.12.10
Beeketing For WooCommerce: by Beeketing – 3.8.8 – Not tested with the active version of WooCommerce
Bloom: by Elegant Themes – 1.3.10
Captcha: by simplywordpress – 4.4.5
Classic Editor: by WordPress Contributors – 1.4
Coming Soon Page & Maintenance Mode by SeedProd: by SeedProd – 5.0.25
Contact Form 7: by Takayuki Miyoshi – 5.1.1
DCO Insert Analytics Code: by Denis Yanchevskiy – 1.1.3
Disable Real MIME Check: by Sergey Biryukov – 1.0
Download Plugins and Themes from Dashboard: by Algoritmika Ltd – 1.4.2
DP ALTerminator - Missing ALT manager: by Danilo Petrozzi – 1.0.2
Duplicate Post: by Enrico Battocchi – 3.2.2
Easy Twitter Feed Widget: by DesignOrbital.com – 0.9
ExportFeed - Create Product Feeds For 40+ Merchants: by ExportFeed.com – 3.2.2.1 – Not tested with the active version of WooCommerce
ExportFeed for WooCommerce Product To Etsy: by ExportFeed.com – 2.3.3.1 – Not tested with the active version of WooCommerce
Extra Product Options (Product Addons) for WooCommerce: by ThemeHiGH – 1.3.4
Fonts: by Brad Dalton - WP Sites – 2.3
Free Downloads WooCommerce: by Square One Media – 3.1.6 – Not tested with the active version of WooCommerce
Gallery by BestWebSoft: by BestWebSoft – 4.6.0
GDPR Cookie Consent: by WebToffee – 1.7.6
Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 7.6.0
Google Captcha (reCAPTCHA) by BestWebSoft: by BestWebSoft – 1.43
Google Image Sitemap Feed With Multisite Support: by Art Project Group – 1.2.0.4
Insert Headers and Footers: by WPBeginner – 1.4.3
Instagram Feed: by Smash Balloon – 1.12
jQuery Vertical Accordion Menu: by Lee Chestnutt – 3.1.2
LiteSpeed Cache: by LiteSpeed Technologies – 2.9.7.2
Mailchimp for WooCommerce: by Mailchimp – 2.1.15 – Not tested with the active version of WooCommerce
ManageWP - Worker: by GoDaddy – 4.7.7
New  Facebook FanBox  Widget: by swadeshswain – 1.1
PB SEO Friendly Images: by Pascal Bajorat – 3.1.0
PDF Embedder: by Dan Lester – 4.0
Pinterest by BestWebSoft: by BestWebSoft – 1.1.0
Pinterest Pin It Button On Image Hover And After Post & Page Content: by Weblizar – 2.6.9
PixelYourSite: by PixelYourSite – 7.0.4
Product Customer List for WooCommerce: by Kokomo – 2.8.5
Product Feed PRO for WooCommerce: by AdTribes.io – 5.5.1
Product Variation Swatches for WooCommerce: by Emran Ahmed – 1.0.56
Purchased Items Column WooCommerce: by pipdig – 1.2 – Not tested with the active version of WooCommerce
Really Simple SSL: by Rogier Lankhorst
Mark Wolters – 3.1.5

Redirection: by John Godley – 4.2.3
Remove Query Strings From Static Resources: by Speed Up My Website
Your WP Expert – 1.4

Schema: by Hesham – 1.7.5
Schema - All In One Schema Rich Snippets: by Brainstorm Force – 1.5.6
SEO - Remove H1: by Bob Orchard – 1.0.2
Simple Custom CSS and JS: by SilkyPress.com – 3.25
Social Metrics: by Riyaz – 2.2
Storeya Products Feed for WP e-Commerce: by StoreYa – 1.0
SumoMe: by SumoMe – 1.30
Term Duplicator: by CGD Inc. – 1.0.0
TinyMCE Advanced: by Andrew Ozz – 5.1.0
TK Google Fonts: by ThemeKraft – 2.0.3
Tracking Code Manager PRO: by IntellyWP – 1.11.7 – Not tested with the active version of WooCommerce
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.16.14

Use Any Font: by Dinesh Karki – 5.2
VarkTech Pricing Deals for WooCommerce: by Vark – 2.0.0.8
WebInterpret for WooCommerce: by WebInterpret – 2.6.1 – Not tested with the active version of WooCommerce
WooCommerce - Gift Cards: by WP Ronin – 2.6.5 – Not tested with the active version of WooCommerce
WooCommerce - Store Exporter: by Visser Labs – 2.0.2 – Not tested with the active version of WooCommerce
WooCommerce Backorder Manager: by jeffrey-wp – 1.5 – Not tested with the active version of WooCommerce
WooCommerce Export Customer Email: by MH Mithu – 1.3 – Not tested with the active version of WooCommerce
Woocommerce Gift Wrapper: by Little Package – 3.0.4 – Not tested with the active version of WooCommerce
WooCommerce Google Analytics Integration: by WooCommerce – 1.4.9
WooCommerce Google Product Feed: by Lee Willis – 7.0.8 – Not tested with the active version of WooCommerce
WooCommerce Helper: by WooCommerce – 1.7.2 – Not tested with the active version of WooCommerce – Network enabled
WooCommerce PDF Invoices & Packing Slips: by Ewout Fernhout – 2.2.12
WooCommerce Product Feed: by WebAppick – 3.0.29
WooCommerce Quickview: by James Kemp – 2.0.1 – Not tested with the active version of WooCommerce
WooCommerce SagePay Direct Payment Gateway: by DeviceSoftware – 0.1.7.4 – Not tested with the active version of WooCommerce
WooCommerce Sequential Order Numbers: by SkyVerge – 1.8.3 – Not tested with the active version of WooCommerce
WooCommerce Stock Manager: by Vladislav Musílek – 1.2.8 – Not tested with the active version of WooCommerce
WooCommerce Table Rate Shipping by Mangohour: by mangohour – 1.2.1 – Not tested with the active version of WooCommerce
WooCommerce TM Extra Product Options: by themeComplete – 4.6.6.1 – Not tested with the active version of WooCommerce
Woocommerce to Facebook Shop: by premiumthemes – 2.5 – Not tested with the active version of WooCommerce
WooSMS - SMS module for WooCommerce: by BulkGate SMS gateway – 2.0.23 – Not tested with the active version of WooCommerce
Woo Streetshirts: by streetshirts – 1.0.4 – Not tested with the active version of WooCommerce
WP-Lister Lite for Amazon: by WP Lab – 0.9.23
WP-Lister Lite for eBay: by WP Lab – 2.1.0 – Not tested with the active version of WooCommerce
WP File Manager: by mndpsingh287 – 4.6
WP Hide Post: by scriptburn.com – 2.0.10
WP Inventory: by WP Inventory Manager – 1.8.5
WP Notification Bars: by MyThemeShop – 1.0.5
WP Performance Score Booster: by Dipak C. Gajjar – 1.9.2.2
WP Product Feed Manager: by Michel Jongbloed – 1.13.1 – Not tested with the active version of WooCommerce
WP Snow Effect: by WPManiax – 1.1.9
WP Subscribe: by MyThemeShop – 1.2.12
YITH WooCommerce Zoom Magnifier: by YITH – 1.3.9
Yoast SEO Premium: by Team Yoast – 9.2.1

### Must Use Plugins (1) ###

ManageWP - Worker Loader: by GoDaddy –

### Settings ###

API Enabled: ?
Force SSL: ?
Currency: GBP (￡)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?

### WC Pages ###

Shop base: #16 - /shop/
Basket: #17 - /cart/
Checkout: #18 - /checkout/
My account: #19 - /my-account/
Terms and conditions: #1737 - /mama-jewels-terms-conditions/

### Theme ###

Name: Divi Child
Version: 1.0.0
Author URL: https://www.elegantthemes.com
Child Theme: ?
Parent Theme Name: Divi
Parent Theme Version: 3.22.7
Parent Theme Author URL: https://www.elegantthemes.com
WooCommerce Support: ?

### Templates ###

Overrides: –

### Action Scheduler ###

Complete: 752
Oldest: 2019-03-26 18:32:55 +0000
Newest: 2019-04-26 12:55:18 +0000

Pending: 52
Oldest: 2019-04-28 08:30:52 +0000
Newest: 2019-05-09 11:41:46 +0000

Canceled: 0
Oldest: –
Newest: –

In-progress: 0
Oldest: –
Newest: –

Failed: 42
Oldest: –
Newest: –

Stef

(@serafinnyc)

5 years, 6 months ago

Thanks for providing all that. Do you happen to have a backup? A table was dropped somehow, probably due to a timeout during upgrade, it’s hard to say.

You may want to reach out to your host and see if they can help with this.

Thread Starter

lauragoodsell

(@lauragoodsell)

5 years, 6 months ago

Thank you,

I have sent the error to my host and I have two back ups for the day before the issues started, one direct from my host account. I will look into it

Laura

Stef

(@serafinnyc)

5 years, 6 months ago

Great. I’d create a staging site and test there with those backups. See if all works.

madeincosmos

(@madeincosmos)

Automattic Happiness Engineer

5 years, 6 months ago

Hi @lauragoodsell,

We haven’t heard back from you in a while, so I’ll mark this thread as resolved now. If you have some more questions, feel free to start a new one.

Cheers!

Viewing 8 replies - 1 through 8 (of 8 total)

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