Error in first try

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  • Plugin Author iClyde

    (@iclyde)

    Hi @stesod

    The issue could be caused by Jetpack plugin or PHP CLI in principle.

    Our plugin should automatically adjust your configuration in such case but for some reason it does not look like it happened.

    Alternatively it could be caused by Worker plugin but I don’t remember any cases where this plugin caused issues, while it’s not the first time for Jetpack plugin to conflict.

    I would recommend you to first apply these options:

    1. Go to “Other options” section
    2. Change backup method: https://prnt.sc/1s1ofpa
    3. Disable PHP CLI checking: https://prnt.sc/1sljr31
    4. Save “Other options” section

    Once you do that, try to run the backup process again, if that won’t work, try to temporarily disable Jetpack, then Worker and check if that will resolve the issue and which plugin caused the conflict.

    If it will work with these plugins disabled, feel free to check their configuration if they take care of something they shouldn’t it may resolve the issue while they’re enabled.

    Let me know if that resolves your issue ??
    Thank you!

    Plugin Support MixHa

    (@mixha)

    Hey @stesod ,

    We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support ticket. If you face any new issues, please feel free to open a new ticket.

    Kind regards

Viewing 2 replies - 1 through 2 (of 2 total)
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