error in elementor

  • Resolved eugenem

    (@eugenem)


    1 year, 11 months ago

    I get this error when clicking templately button at elementor (E 3.9.1, WP 5.3.14).

    Uncaught TypeError: yr.getQueryArgs is not a function
    Zp templately.js:22019
    gw templately.js:34166
    je react-dom.min.js:78

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hello @eugenem,

    I am sorry to hear about this inconvenience.

    I have checked your issue and tried to reproduce it on my end. I have installed the same WordPress and Elementor versions you mentioned. But I couldn’t reproduce the same problem. It seems like you’re using a backdated version of WordPress. Did you try Templately with the latest WordPress also?

    By the way, It would be really helpful if you please share some screenshots of these errors and your Site Info then I will give it another try. Please go to your WordPress Dashboard -> Tools -> Site Health -> Info -> Copy Site Info to Clipboard. Then paste it in PasteBin and share the link with us.

    Thank you

    Hello @eugenem,

    Greetings. Hope you are doing well.

    I haven’t heard from you since then. So, I was wondering if your issue has been resolved or not. Please let us know. I wish you a good day.

    Thank you!

    Hi @eugenem,

    We haven’t heard back from you in a long time. So, I am assuming your issue has been resolved. I am resolving this topic.

    Have a nice day!

Viewing 3 replies - 1 through 3 (of 3 total)
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