• Resolved Chocolalato

    (@lalato)


    I’m getting this error message at the top of the Diagnostics screen:
    Notice: Undefined index: long_url_strings in /plugins/matomo/classes/WpMatomo/Admin/SystemReport.php?on line?1695

    I did see the suggestion to remove Long URL Filtering in iThemes, but that setting does not seem to exist anymore in iThemes.

    • This topic was modified 1 year, 9 months ago by Chocolalato.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter Chocolalato

    (@lalato)

    Confirmed that this setting has been removed from iThemes Security. See this note here on the 8.x update.

    https://ithemes.com/blog/ithemes-security-8-0/#ib-toc-anchor-38

    Plugin Support varunmatomo

    (@varunmatomo)

    Hi @lalato can you please provide us the output of your system check for review. How do I find and copy the system report in Matomo for WordPress?

    Thread Starter Chocolalato

    (@lalato)

    Hi Varun

    				  # Matomo
    
    * Matomo Plugin Version: 4.13.4
    * Config exists and is writable.: Yes ("$abs_path/wp-content/uploads/matomo/config/config.ini.php" )
    * JS Tracker exists and is writable.: Yes ("$abs_path/wp-content/uploads/matomo/matomo.js" )
    * Plugin directories: Yes ([{"pluginsPathAbsolute":"$abs_path\/wp-content\/plugins\/matomo\/plugins","webrootDirRelativeToMatomo":"..\/"}])
    * Tmp directory writable: Yes ($abs_path/wp-content/cache/matomo)
    * Matomo Version: 4.13.3
    * Matomo Blog idSite: 1
    * Matomo Install Version: 4.13.3 (Install date: 2023-02-09 21:17:16)
    * Upgrades outstanding: No
    * Upgrade in progress: No
    
    ## Endpoints
    
    * Matomo JavaScript Tracker URL:  ($site_url/wp-content/uploads/matomo/matomo.js)
    * Matomo JavaScript Tracker - WP Rest API:  ($site_url/wp-json/matomo/v1/hit/)
    * Matomo HTTP Tracking API:  ($site_url/wp-content/plugins/matomo/app/matomo.php)
    * Matomo HTTP Tracking API - WP Rest API:  ($site_url/wp-json/matomo/v1/hit/)
    
    ## Crons
    
    * Server time: 2023-02-26 03:09:03
    * Blog time: 2023-02-25 19:09:03 (Below dates are shown in blog timezone)
    * Sync users & sites: Next run: 2023-02-25 21:20:32 (2 hours 11 min) ( Last started: 2023-02-24 21:22:13 (-21 hours 46 min). Last ended: 2023-02-24 21:22:13 (-21 hours 46 min). Interval: daily)
    * Archive: Next run: 2023-02-25 19:17:19 (8 min 16s) ( Last started: 2023-02-25 18:17:44 (-51 min 19s). Last ended: 2023-02-25 18:17:46 (-51 min 17s). Interval: hourly)
    * Update GeoIP DB: Next run: 2023-03-11 21:20:32 (14 days 2 hours) ( Last started: 2023-02-09 21:20:34 (-15 days 21 hours). Last ended: 2023-02-09 21:20:36 (-15 days 21 hours). Interval: matomo_monthly)
    
    ## Mandatory checks
    
    * PHP version >= 7.2.5: ok 
    * PDO extension: ok 
    * PDO\MYSQL extension: ok 
    * MYSQLI extension: ok 
    * Other required extensions: ok 
    * Required functions: ok 
    * Required PHP configuration (php.ini): ok 
    * Directories with write access: ok 
    * Directories with write access for Tag Manager: ok 
    
    ## Optional checks
    
    * 64-bit PHP Binary: ok 
    * Tracker status: ok 
    * Memory limit: ok 
    * Time zone: ok 
    * Open URL: ok 
    * GD > 2.x + FreeType (graphics): ok 
    * Other extensions: ok 
    * Other functions: ok 
    * Filesystem: ok 
    * Last Successful Archiving Completion: ok 
    * Database abilities: ok 
    * Max Packet Size: ok 
    * Geolocation: ok 
    * Update over HTTPS: ok 
    * Supports Async Archiving: No
    * Location provider ID: geoip2php
    * Location provider available: Yes
    * Location provider working: Yes
    * Had visit in last 5 days: Yes
    * Matomo URL: Yes ($site_url/wp-content/plugins/matomo/app/)
    
    ## Matomo Settings
    
    * Track mode: default
    * Track codeposition: footer
    * Track api endpoint: default
    * Track js endpoint: default
    * Version history: 4.13.4, 4.13.3
    * Core version: 4.13.3
    * Last tracking settings update: 1676006314
    * Last settings update: 1676225154
    * Show get started page: 0
    
    ## Logs
    
    * None: 
    
    # WordPress
    
    * Home URL: $site_url
    * Site URL: $site_url
    * WordPress Version: 6.1.1
    * Number of blogs: 1
    * Multisite Enabled: No
    * Network Enabled: No
    * WP_DEBUG: No
    * WP_DEBUG_DISPLAY: Yes
    * WP_DEBUG_LOG: No
    * DISABLE_WP_CRON: -
    * FORCE_SSL_ADMIN: Yes
    * WP_CACHE: Yes
    * CONCATENATE_SCRIPTS: -
    * COMPRESS_SCRIPTS: -
    * COMPRESS_CSS: -
    * ENFORCE_GZIP: -
    * WP_LOCAL_DEV: -
    * WP_CONTENT_URL: $site_url/wp-content
    * WP_CONTENT_DIR: $abs_path/wp-content
    * UPLOADS: -
    * BLOGUPLOADDIR: -
    * DIEONDBERROR: -
    * WPLANG: 
    * ALTERNATE_WP_CRON: -
    * WP_CRON_LOCK_TIMEOUT: 60
    * WP_DISABLE_FATAL_ERROR_HANDLER: -
    * MATOMO_SUPPORT_ASYNC_ARCHIVING: -
    * MATOMO_TRIGGER_BROWSER_ARCHIVING: -
    * MATOMO_ENABLE_TAG_MANAGER: -
    * MATOMO_SUPPRESS_DB_ERRORS: -
    * MATOMO_ENABLE_AUTO_UPGRADE: -
    * MATOMO_DEBUG: -
    * MATOMO_SAFE_MODE: -
    * MATOMO_GLOBAL_UPLOAD_DIR: -
    * MATOMO_LOGIN_REDIRECT: -
    * Permalink Structure: /%year%/%monthnum%/%postname%/
    * Possibly uses symlink: No
    * Upload base url: $site_url/wp-content/uploads
    * Upload base dir: $abs_path/wp-content/uploads
    * Upload url: $site_url/wp-content/uploads/2023/02
    * Custom upload_path: $abs_path/wp-content/uploads
    * Custom upload_url_path: 
    * Compatible content directory: Yes
    
    # WordPress Plugins
    
    * Akismet Anti-Spam: 5.0.2
    * iThemes Security: 8.1.4 (Network enabled)
    * Limit Login Attempts: 1.7.1
    * Matomo Analytics - Ethical Stats. Powerful Insights.: 4.13.4
    * Matomo Marketplace for WordPress: 1.0.11
    * TablePress (Premium): 2.0.4
    * W3 Total Cache: 2.3.0 (Network enabled)
    * Active Plugins: 9 (akismet better-wp-security matomo-marketplace-for-wordpress matomo tablepress-premium w3-total-cache)
    * Theme: miniva (miniva)
    
    # Server
    
    * Server Info: Apache
    * Apache AddHandler support: Supported
    * PHP OS: Linux
    * PHP Version: 7.4.33
    * PHP SAPI: cgi-fcgi
    * PHP Binary Name: /opt/cpanel/ea-php74/root/usr/bin/php-cgi
    * PHP Maxmind DB extension: Not loaded
    * PHP Error Reporting:  After bootstrap: 0
    * PHP Found Binary: /opt/cpanel/ea-php74/root/usr/bin/php -q
    * Timezone: UTC
    * WP timezone: America/Los_Angeles
    * Locale: en_US
    * User Locale: en_US
    * Memory Limit: 256M (At least 128MB recommended. Depending on your traffic 256MB or more may be needed.)
    * WP Memory Limit: 256M
    * WP Max Memory Limit: 256M
    * Timezone version: 0.system
    * Time: 1677380945
    * Max Execution Time: 30
    * Max Post Size: 16M
    * Max Upload Size: 16777216
    * Max Input Vars: 1000
    * Disabled PHP functions: No
    * zlib.output_compression is off: Yes
    * Curl Version: 7.88.1, OpenSSL/1.1.1t
    * Suhosin installed: No
    
    # PHP cli
    
    * PHP cli Version: 7.4.33
    * MySQLi support: ok
    
    # Database
    
    * MySQL Version: 5.7.41
    * Mysqli Connect: Yes
    * Force MySQL over Mysqli: No
    * DB Prefix: lalato_
    * DB CHARSET: utf8
    * DB COLLATE: 
    * SHOW ERRORS: No
    * SUPPRESS ERRORS: No
    * Uses Socket: No
    * Uses IPv6: No
    * Matomo tables found: 57
    * DB tables exist: Yes
    * Matomo users found: 1
    * Matomo sites found: 1
    * Required permissions: OK
    
    # Browser
    
    * Browser:  (Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/16.3 Safari/605.1.15)
    * Language: en-us,en
    
    	
    Plugin Support varunmatomo

    (@varunmatomo)

    Hi @lalato sorry for the delay. This does appear to be a bug I have raised this with our development team here: https://github.com/matomo-org/matomo-for-wordpress/issues/751

    Feel free to update the post as required with any additional information that may be related.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Error in Diagnostics Related to Long URLs’ is closed to new replies.