Error in Admin

Hi, @olsonsp4c
We just released a new version 4.2, so would like to ask you to upgrade and let me know if warnings are removed for you
Waiting on your feedback

• This reply was modified 5 years, 2 months ago by ingasupranovich.

@ingasupranovich will do this now and report back. thankyou!

OK! it is better but now I get the following messages:

“Error: Unauthorized” when I connect (even though connection was successful and says it is connected.

AND on the subscription tab it says this:

“API Key is incorrect. Please update your details in the Settings > General tab. Valid credentials are required to update your theme.”>Your Elegant Themes username or API Key is incorrect. Please update your details in the Settings > General tab. Valid credentials are required to update your theme.”

but I think it said that before.

BUT it is sometimes showing up on the front end!

Hi, @olsonsp4c

1. Here are some materials on Elegant Themes, the issue seems to coming from them, there is the solution https://www.role-editor.com/forums/topic/strange-error-with-elegant-themes-when-attempting-to-update/
Also on how to update Elegant Theme just in case https://divitheme.net/how-to-update-divi-theme/

2. “Error: Unauthorized” would like to ask you to:
– disconnect the page
– log out
– log back in
– connect a page

Let me know what are your results
Thanks!

@ingasupranovich thank you. I will look into the Elegant Themes issue. After following these steps, I no longer get the “Error: Unauthorized” message.

Cool, keep me posted about Elegant Themes issue @olsonsp4c