Error importing

  • Hi,

    after importing one image I cannot import a 2nd one. All PHP-limits are very high and permissions of /wp-content/uploads/instant-images is 755

    Any idea how to further troubleshoot?

    Thank you and kind regards,
    Sascha

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Darren Cooney

    (@dcooney)

    Hi @saschinger,
    On which screen is this happening?

    Cheers,

    Thread Starter presscode

    (@saschinger)

    Hi,

    in media library > instant images

    check this little screencast:

    https://www.dropbox.com/s/lythke33cb6mmp0/wp-instant-images-issue.mp4?dl=0

    Cheers,
    Sascha

    Plugin Author Darren Cooney

    (@dcooney)

    Thank you for the video.
    In the screencast the first image wasn’t uploaded either so it doesn’t appear to be related to multiple images.

    Can you please check the browser console for errors and/or the response of the /resize API call under Inspector > Network to see if an error has been reported?

    Cheers,

    Thread Starter presscode

    (@saschinger)

    Well, I’m not into that sort of troubleshooting, so I hope to get things right.

    Here’s the output from Safari console:

    [Error] Failed to load resource: the server responded with a status of 404 () (jquery.form.min.js.map, line 0)
    [Error] Failed to load resource: the server responded with a status of 503 () (resize, line 0)
    [Warning] There was an error sending the image to your media library. Please check your server permissions and confirm the upload_max_filesize setting (php.ini) is large enough for the downloaded image. (instant-images.js, line 25)
    [Error] Failed to load resource: the server responded with a status of 503 () (resize, line 0)
    [Warning] There was an error sending the image to your media library. Please check your server permissions and confirm the upload_max_filesize setting (php.ini) is large enough for the downloaded image. (instant-images.js, line 25)
    [Warning] Unable to download image to server, please check your server permissions of the instant-images folder in your WP uploads directory. (instant-images.js, line 25)
    [Error] Failed to load resource: the server responded with a status of 503 () (resize, line 0)
    [Warning] There was an error sending the image to your media library. Please check your server permissions and confirm the upload_max_filesize setting (php.ini) is large enough for the downloaded image. (instant-images.js, line 25)

    the log from Network Recording you’ll find here:

    https://www.dropbox.com/s/dc6o13ib8ssx2v3/elementor.macbay.net.har?dl=0

    Plugin Author Darren Cooney

    (@dcooney)

    Thanks!
    503 errors means the network is overloaded or unavailable for the time being.
    https://www.google.ca/search?q=503+error

    Is this a shared host or localhost?

    Thread Starter presscode

    (@saschinger)

    Dedicated Server where I’m hosting a few other clients with, and my own sites

    cPanel/LiteSpeed Webserver + CloudLinux LVE

    My account has sufficient ressources regarding CPU, Storage, I/O, Bandwith etc.

    So I will check these settings again … Thank you for your blazing fast support and good advice!

    Plugin Author Darren Cooney

    (@dcooney)

    No problem. Hope this get sorted for you ??

    Do you have any security plugins running?

Viewing 7 replies - 1 through 7 (of 7 total)
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