Error http 500

  • Resolved mecaser

    (@mecaser)


    7 years, 7 months ago

    When installing the “WC Marketplace” plugin, HTTP 500 error appears when trying to access the back end

    • This topic was modified 7 years, 7 months ago by mecaser.
Viewing 6 replies - 1 through 6 (of 6 total)

  • @mecaser Sorry to hear that you have faced this issue.

    Will you please let us know the version of WooComemrce and WC Marketplace installed in your site.

    Waiting for your reply.

    Thread Starter mecaser

    (@mecaser)

    Woocomerce 3.1.1
    WC Marketplace 2.7.4

    I have reinstalled several plugins and the problem persists.

    When renaming from ftp the folder “dc-woocommerce-multi-vendor” I can access the back end

    @mecaser Our demo site already running on latest WooCommerce (3.1.1) and WC Marketplace (2.7.4), we haven’t faced this issue.

    Will you please get in touch with us via our forum so that we can resolved this issue for your site : https://wc-marketplace.com/support-forum/

    Please don’t forget to mention this thread there.

    Looking forward to your co-operation regarding the same.

    Thread Starter mecaser

    (@mecaser)

    The PHP version of the hosting is 5.6, can it be because of that?

    @mecaser In order to say you for sure, we need to inspect the issue for your site.

    Will you please get in touch with us via our forum so that we can resolve this issue for your site: https://wc-marketplace.com/support-forum/.

    Please don’t forget to mention this thread there.

    Looking forward to your co-operation regarding the same.

    @mecaser Haven’t heard back from you.

    Will you please let us know whether the issue has been resolved.

    If not, please get in touch with us via our forum.

Viewing 6 replies - 1 through 6 (of 6 total)
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