Viewing 11 replies - 1 through 11 (of 11 total)
  • lamayas

    (@lamayas)

    Having the same problem with WordPress 6.6 and ElementsKit 3.2.1

    raquelordonez

    (@raquelordonez)

    Me ocurre lo mismo. Agradecida por la informacion que el ERROR gutenkit-template-library, es debido a la nueva version de wordpress, y esperar que se actualicen el plugins de elementskit.

    Plugin Support Reedwanul Haque

    (@reedwanul)

    Dear @joepepe, @raquelordonez, @lamayas ,

    Thank you for reaching out to us, and we apologize for the inconvenience.

    I would like to inform you that we are experiencing the same issue with the latest version of the ElementsKit plugin. Our development team is currently working on a fix. In the meantime, you can resolve this issue by unchecking the “Show update & fix related message” option. Please refer to this video for instructions: https://d.pr/v/gkCjpj.

    Once our development team fixes the issue, we will release a new version. Please continue to update the plugin. Your patience and cooperation in this matter are greatly appreciated.

    Let us know if the issue is solved. If not, I’ll have a quick look and provide you with a solution ASAP.

    Kind Regards,
    Reju

    adrianwatkins

    (@adrianwatkins)

    I also have this issue on https://www.aiacademy.asia – this is now live but I can’t edit my page to fix the broken links… I followed the video exactly, but am unable to edit an existing page. Any assitance would be welcomed as the site is live but the call to action doesnt work so it’s not a very helpful landing page… thank you. Extra context – when I attempt to create a new page and then edit with Elementor, I receive this error message too: ‘Updating failed. The response is not a valid JSON response.’

    Devanshu

    (@logicallimit)

    Same issue with me also

    seegeland99

    (@seegeland99)

    Same here. The video of the “fix” only removes the message and does not resolve the issues people are having with their pages. Just have to wait for an update, which hopefully comes soon.

    Snehasish Konger

    (@snehasishkonger01)

    Facing the same issue. Anyone got any solution?

    Clint Sanchez

    (@clintsanchz)

    Phew, glad to hear it wasn’t just me. I’ve been seeing a lot and just pushed on through it.

    To Everyone posting here, I am not a member of their team, but I am from the same country (Bangladesh), although I currently live abroad (I personally know the founders). There is a massive student protest ongoing within the country, and the government has shut down the internet for the past four days. That is probably, they are unable to respond to any queries. You can check the situation on YouTube if you want more information. As of today, no one knows when the situation will improve.

    Website I also experienced the same thing

    https://websitemurahsurabaya.com/

    Plugin Support Reedwanul Haque

    (@reedwanul)

    Hello everyone,

    We sincerely apologize for the delay in our response. Due to nationwide political unrest over the past five days, the Government temporarily mandated an internet shutdown. We are pleased to inform you that normal operations have resumed, and you can expect timely responses from us moving forward.

    We have released a new version of the ElementsKit plugin that fixes the issue. We request everyone to update to the latest version. Once you update the plugin, your issue should be resolved.

    Best Regards,
    Reju

Viewing 11 replies - 1 through 11 (of 11 total)
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