Error generating invoices with multi-vendor software

  • Resolved óscar

    (@anskarc)


    5 years, 2 months ago

    Hi there!

    I am using version 3.4.1 of WC-marketplace next to your plugin. Several weeks ago they made an update on this multi-vendor plugin and since then each order generates two invoices (or more if there are different vendors), because each order generates sub-orders for each vendor. And sub-orders are generating invoices!

    Do you know how I could solve it?

    Thank you very much for your help.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Ewout

    (@pomegranate)

    Hi! I think this is an issue that should be solved by the WCMp developers or by changing the attachment settings: out of the box, our plugin only creates an invoice when it is attached to an email for a specific order. This means that if you have attached the invoice to an email that is sent for a specific vendor/sub-order, it will create an invoice for that sub-order. If you haven’t attached the invoice to the sub-order but it’s still creating the invoice, it means that WCMp is triggering this programmatically.

    Let me know if I misunderstood or if you do think it is an error in the PDF Invoice plugin and we’ll do our best to help resolve this!

    Thread Starter óscar

    (@anskarc)

    Thank you. A temporary solution has been to disable automatic invoice generation. So I can generate only those corresponding to real bills.
    I will talk to the plugin developers to try to solve this problem.
    Thanks for your help, Ewout !!

    Best regards!

Viewing 2 replies - 1 through 2 (of 2 total)
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