Error "First name" needed

Hey there,

Do you have any caching plugins activated on your site? If so, please exclude all Event Espresso critical pages (found in Event Espresso > General Settings > Critical Pages Tab) from being cached.

Let me know if you have anymore issues.

Wow, that was a quick reply.
No, I don’t have any caching plugin installed or activated.

We aim to please. ??

Is your websites hosted on a managed WordPress hosting service? Some managed WordPress hosts such as WP Engine have an internal caching system. You’ll need to reach out to your web host directly to request that no-cache rules be setup for your critical pages in Event Espresso.

No, I’ve fully installed and managed it on our server (well, a hosting service provider of course).

Same issue here, am using google cloud launcher, what can I do?

Thank you so much!

It’s probably not a hosting issue, but instead another plugin or theme is throwing a JavaScript error on the registration checkout page.

You can rule out a potential theme or plugin conflict by following these steps:
1) A theme conflict. You can rule this out by temporarily switching to the default WordPress theme, then test. The theme test drive plugin allows for testing another theme without actually changing your site’s theme.
2) A plugin conflict. You can rule this out by temporarily deactivating any other installed WordPress plugins. Then you reactivate them one by one, while testing the error condition between each reactivation.

You can also try the current Master branch of Event Espresso, which has a change that will allow the server-side form validation to validate the form if client side validation isn’t available.

Did you still need help with this?

Thanks for the request. Because I had to many issues, I switched to another plugin. So I currently don’t need any help.