Error Finding Uploaded file

  • Resolved dialjam

    (@dialjam)


    2 years, 3 months ago

    I’m using Product csv Import Suite and i’m receiving the ‘Error Finding Uploaded file’ after submit the csv file. I’ve made the test with your demo site and i receive the same error, even with a sample-demo csv

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  • Hi @dialjam,

    For us to take a better look, please provide the following information:

    — Send us a link to the CSV you are working with (it could be only 1 product, it could be a sample).

    For sharing files you can use https://www.file.io/, Dropbox, or Google Drive (Links need to be public) – you will want to upload the file and then send us the URL generated.

    Also, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

    We’ll keep an eye on our inbox for your response.

    Thread Starter dialjam

    (@dialjam)

    Hi, thanks for your answer

    I’ve been using all these files for my tests:
    – https://drive.google.com/drive/folders/1wmhn6BecZHCwMmTIBxGD3-QDUdd6RUYe?usp=share_link

    Inside the drive link there is a .txt with the Woocommerce System report

    Hi @dialjam

    I understand taht you are using the premium plugin Product CSV Import Suite here.

    If you have a valid subscription with us, can you please open a support request for us to investigate further about your issue?

    Please include a link to this forum thread for us to check what has been done so far.

    Meanwhile, I will be marking this thread as resolved since our Happiness Engineers would better help you there. Should you have further inquiries, kindly create a new topic here.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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