Error Fetching Orders – WooCommerce Product Add On

Hello there,

I hope you’re doing well :D.

Please, could you provide me more information about how I can reproduce the problem?

Could you please enable debug log and see if you can see a fatal error? By default, our plugin sends the addons information and order item meta.

I’m looking forward your response.

Have a good day.

Hi,

I have installed Yith Product add on plug in on my single product and created add on options to increase price on the base price i.e base product $25 and additional options to the product with various prices.

When selected one of the options to be added to the based price, the orders doesn’t pull through to the woocommerce app.

Error “Fail fetching orders”

When the add on plug in is deactivated the orders are pulling through.

Hello there,

I hope you’re doing well ??

Please, try to add the following code in the functions.php of your active theme

if( function_exists('YITH_WAPO') ) {
    remove_filter('woocommerce_rest_prepare_shop_order_object', array(YITH_WAPO(), 'filter_addons_metas'), 100, 3);

}

It should prevent the plugin to modify the information via API REST.

Please, try it and let me know.

Have a good day.