Error fatal user update

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  • Hi @csegarracocco ,

    Thanks for reaching out!

    I understand that you are encountering a fatal error whenever a user is updated, is this correct?

    This is not something I am able to reproduce on my test site, as users are updated without any issues.

    As a first step, I’d suggest performing a full conflict test to rule out any theme/plugin conflicts which may be causing this issue.

    To test, you’ll first want to change the theme on your site to Storefront, then check to see if the issue is still present. If that resolves the issue, you’ll want to get in touch with your theme’s developer and see if they have an update or fix for you.

    If changing the theme doesn’t help, you’ll want to deactivate all plugins except for WooCommerce and take a look. If that fixes the problem, re-enable the other plugins one by one (gradually), checking after each, to see where the issue is coming from.

    If you don’t want to test on your live site, then create a staging site using a plugin called WP Staging.

    Let us know how this goes!

    Hi @csegarracocco,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if you need any further help with this.

    Cheers!

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