ERROR: Failed to migration Database Schema

  • Resolved eddiecarter

    (@eddiecarter)


    2 years, 1 month ago

    I have had to migrate my wordpress from one host to another. I went to install starfish today on the new platform and it is giving me the error below. I am on the latest wordpess with BlueHost. I was able to create a new site for just this plug in and it works there. But I miss all the functionality by having it on a separate site. Any suggestions or ideas how to resolve this? I have uninstalled and marked the box to “clean on Deactivation” and then tried reinstalling. Same error.

    Starfish Reviews NoticeThe following Starfish Reviews migrations are currently in a FAILED state

    [2] reviews_schema: Create new database tables for storing Reviews – ERROR: Failed to migration Database Schema: Partial Execution Failure (part 3 of 4) ERROR: Can’t write; duplicate key in table ‘vd3_srm_reviews_last_summary’

    Starfish Reviews InfoThe following Starfish Reviews migrations completed successfully

    [1] reviews-to-feedback: Convert Reviews to Feedback and update options to reflect Feedback instead of Review – Successfully completed migration!

    [3] profiles_url_characters: Increase the number of varchar count for the URL column – Successfully completed migration!

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  • Plugin Author Matt

    (@silvercolt45)

    @eddiecarter, Can you please confirm what version you are using? Can you please confirm that any Starfish Reviews database tables are also deleted before trying to reinstall. Looks like the install got hung up originally and didn’t finish creating the necessary tables due to a partial install.

    Also, if you could please send your confirmation of these items to our Premium Support using the following form, that would help a lot in getting the proper attention to your request.

    https://starfish.reviews/contact/

    Thread Starter eddiecarter

    (@eddiecarter)

    Thanks. I had emailed standard support and not Premium. I just emailed the premium support with information. thanks for the tip

Viewing 2 replies - 1 through 2 (of 2 total)
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