error establishing database connection

  • Resolved 445887485124

    (@levanii)


    3 years, 8 months ago

    Hello. usually, after I sign in the dashboard it shows error establishing database connection, critical error, 500 error, Then after I restart from server it shows errors in site kit plugin, what should I do in order to avoid these errors
    see site kit errors see screenshot here

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    Thanks for reaching out and providing a screenshot. This notice you’re encountering is a WordPress general notice that can occur in a number of situations. So we can help determine the cause, and why the Site Kit dashboard is outputting this message please share the following:

    1. Your Site Health information. You can use this form to share privately.
    2. Do you see anything when checking the Site Health status, such as any database warnings?
    3. Do you see any notices with the Site Kit plugin temporarily deactivated?

    Any 500 error is usually server related, in your case possibly database server related. Plugin or site configurations may have also trigged this, so the above will assist in troubleshooting.

    Plugin Support Bethany Chobanian Lang

    (@mxbclang)

    @levanii As we haven’t received a response, I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist. Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
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