• Resolved Chibueze Damian

    (@chibueze080)


    please I need help urgently my sitemap for my WordPress eCommerce website does not work properly. I am using yoast plguin and woocomerce plugin.

    But any time I decide to check my sitemap I get this error message “Error establishing a database connection”. so noticed that when I disable the woo-commerce plugin the Yoast plugin displays my site map URL but if I activate the woo-commerce plugin I get the same error message.

    I have contacted my host and they have done all they could but they said I should contact the owners of these plugins that there is an error somewhere.

    please I need your advice

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hi @chibueze080

    We’re sorry you’re having trouble with our Yoast SEO plugin. We expect few more information about your setup. This might help us replicate the issue on our end:

    1. Can you confirm you are using the most recent Yoast SEO, v15.2.1? If you update, does the issue resolve?

    2. Are all your non-Yoast plugins and themes also updated?

    3. Can you confirm you are using WordPress 5.5.3? You can check by clicking on the W in the top left and selecting About. If you need to update, please check with your host provider. Please know that if you are using an older version of WordPress Core you may experience unexpected behavior with Yoast. This guide explains more:?https://yoast.com/why-we-dont-support-old-wordpress-versions/.

    4. Would you be able to provide the error log information from your server? We want to see if there are any PHP errors recorded in the error log which might help us narrow down the cause. You may need to contact your hosting provider for this information.

    We are looking forward to your reply in order to assist you with this further.

    • This reply was modified 4 years, 4 months ago by Suwash.
    Plugin Support devnihil

    (@devnihil)

    We are going ahead and marking this issue as resolved due to inactivity. If you require any further assistance please create a new issue.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Error establishing Database connection’ is closed to new replies.