Error establishing a database connection

  • Every time I put my database information this message shows up, I am pretty sure the username and password are alright, though this is the first step before entering my website. Does anyone have any idea what should I do?

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  • The database connection depends on several things:

    • If server address is a host name (rather than an IP-address) then the name needs to be correct (and your web server needs to be able to resolve the address, i.e. talk to a DNS server and get a correct response).
    • The web server needs to be able to contact the database server.
    • The database name needs to be correct
    • The database user-ID needs to be correct
    • The password needs to be correct
    • The database user account needs to have enough capabilities to use the database

    Note that with many weg hosting companies your domain name, database name and user-ID are somewhat similar, but often not exactly the same. Pay attention to dots, underscores, hyphens, lowercase/UPPERCASE, etc.

    If you get stuck: contact the support line of your hosting company. They deal with this kind of stuff every day and know how these things are handled in their garden.

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