Error establishing a database connection

Hi Artylady,

Could you let us know if this is a new installation or an existing one?

Also a URL to said site if possible?

Kind regards
Jamie

Hi Jamie

It is a new installation – https://www.guilt-edged.com

Many thanks

Hi Artylady,

I cannot replicate your lack of database connection issue. I can see that it looks like the default wp-config.php is missing, so the WordPress install is asking to create this.

The next page should ask you for your database details then assuming you have the correct write permissions edit the wp-config.php file for you.

See this image: https://i.imgur.com/3bw78TM.png

Kind regards
Jamie

Yep – been through all of that.

I have edited the config file manually as well as working through the wp set up process – neither work.

And I know get this error message ….

Fatal error: Call to undefined function wp_load_translations_early() in /home/gedged/public_html/wp-load.php on line 51

I am just about to delete the lot and start again but this time use a different route to upload. Will go back to the latest version too.

Hi Artylady,

It looks like the installation files haven’t been uploaded correctly. I would do what you suggested, delete the lot, re-upload and reinstall.

Kind regards
Jamie

Done that – that didn’t work either. I had to edit the config file manually as the software couldn’t do it and that didn’t work either.

So what’s next?

I know that it is bound to be one of those infuriating things that once you spot it, you go ‘doh – why didn’t I see that before?’

Having recreated the database too, and tried various log in options suggested by others (despite not having had to do that before), I am beginning to wonder if it is something to do with the server.

Any suggestions on what to check would be really, really appreciated.

had to edit the config file manually as the software couldn’t do it

Can you elaborate on this? why couldn’t WordPress create the wp-config.php file for you? Have you triple checked all of your database details with your hosts? The most common mistake is usually to do with the database hostname as this is rarely intuitive.

Thanks esmi

I set up the database myself (which of course is no guarantee of anything) using CPanel – as I have done in the past.

Normally it is set to localhost – and I have double checked other config files of other sites – and it is the same.

I have also double checked with the guys who manage our server and yes it should be localhost.

I have also tried the ip address of the server as someone suggested elsewhere but that didn’t work either.

WordPress didn’t create the config file when it couldn’t connect to the database and came up with the error message stating – please check the database details again.

I assume that if I can log into phpMyAdmin that the database server is running too.

just double checked again what happens when it comes up with the database error message. I am wondering if there is a problem with the installation files.

When there is no config file – it goes to create a config file. If there is no config.sample.php file, it tells me which would suggest that that bit is reading the files as it should.

However when there is a config.sample.php file it is coming up with the database connection error but hasn’t edited or renamed the config.sample.php document. Not has it set up a config.php file. So would this mean that something is missing in the intall.php file?

Just a thought.

If there is no config.sample.php file

If? There is always a wp-config-sample.php file in every WordPress download.

What exactly is the database connection error message?

Problem solved.

for some reason on this one occasion, out of loads of times doing this – I had set up the db differently and hadn’t linked the user to the database itself – somehow. Not sure how I did that but at least now I know that there isn’t a lost bug going on the rampage through the software or server.

I am now in and am doing what I need to do.

Thank you guys for your time and input anyway. It is very much appreciated.

So for anyone else experiencing this problem – make sure that the DB user is actually linked to the Database you want to use! (doh!)