Error entering the API key

  • I created an API key and it works on WordPress website1 but doesn’t work on WordPress website2.

    The error is: API Key is invalid or without permissions.

    I’ve disabled autocomplete browser extensions and here are the plugins installed:
    Select Google XML Sitemaps Version 4.0.9 | By Arne Brachhold
    Ninja Forms Version 3.2.3 | By The WP Ninjas
    PayPal for WooCommerce Version 1.4.6.5 | By Angell EYE
    Really Simple SSL Version 2.5.22 | By Rogier Lankhorst
    SB Welcome Email Editor Version 4.8 | By Sean Barton
    SendGrid Version 1.11.7 | By SendGrid
    Swift Mailer Version 5.4.3
    User Role Editor Version 4.37 | By Vladimir Garagulya
    W3 Total Cache Version 0.9.5.4 | By Frederick Townes
    Woo Checkout Field Editor Pro Version 1.2.3 | By ThemeHiGH
    Woo Preview Emails Version 1.2.11 | By Digamber Pradhan
    WooCommerce Version 3.2.3 | By Automattic
    WooCommerce Multilingual Version 4.2.5 | By OnTheGoSystems
    WooCommerce Prices By User Role Version 3.0.1 | By Festi-Team
    WooCommerce Stripe Gateway Version 3.2.3 | By WooCommerce
    WP All Export Pro Version 1.4.7 | By Soflyy
    WP All Import – User Import Add-On Version 1.0.9 | By Soflyy
    WP All Import – WooCommerce Add-On Pro Version 2.3.8 | By Soflyy
    WP All Import Pro Version 4.5.0 | By Soflyy
    WP Mail SMTP Version 0.11.1 | By WPForms
    WP SVG Icons Version 3.2.0 | By EH Dev Shop
    WPML All Import Version 2.0.4 | By OnTheGoSystems
    WPML Media Version 2.2.1 | By OnTheGoSystems
    WPML Multilingual CMS Version 3.8.1 | By OnTheGoSystems
    WPML String Translation Version 2.6.1 | By OnTheGoSystems
    WPML Translation Management Version 2.4.0 | By OnTheGoSystems

    Help!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter alexandr_yul

    (@alexandr_yul)

    This is a blocking issue, so a prompt answer is much appreciated.

    Anonymous User 12640152

    (@anonymized-12640152)

    Hi! We apologize for the delayed response to your issue and would like to provide support as soon as possible. Due to a transition in resources, SendGrid is no longer able to provide direct support through the WordPress forums. ?

    If you still need assistance please contact SendGrid Support from the SendGrid Support Portal – https://support.sendgrid.com/. Click Login & Contact Support, and then Contact Support to see your support contact options. Paying SendGrid customers have the option to contact support via phone, chat, or by submitting a ticket using our web form. All SendGrid customers have the option to submit a ticket using our web form. Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Error entering the API key’ is closed to new replies.
  • In: Plugins
  • 2 replies
  • 2 participants
  • Last reply from: Anonymous User 12640152
  • Last activity: 7 years ago
  • Status: not resolved