• Resolved mashour06

    (@mashour06)


    Hello,
    When I open products page on AliExpress, most products have a red plus, and very few have a green plus, when I try to import a product having the red plus there is an error “EMS is not available for this product. Do you still want to import?”. When I click Import the product is imported successfully. Why are most products have a red plus? and what is meant by EMS? is it the Express Mailing Service? Can I import these products normally or there will be problems with them?
    Any help would be greatly appreciated?

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  • Plugin Support mivtt

    (@mivtt)

    Good morning,

    You are selecting the shipping company which does not support to shipping to the current country, see this https://prnt.sc/1vndoeh

    You should select the one which is available for your country.

    Best regards.

    • This reply was modified 3 years, 1 month ago by mivtt.
    Thread Starter mashour06

    (@mashour06)

    Thank you very much. You solved my problem.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Error “EMS is not available for this product. Do you still want to import?”’ is closed to new replies.