Error: Email is not specified

  • Resolved Marin Stoyanov

    (@marin-stoyanov)


    1 year ago

    Hello, since yesterday we’re getting a lot of failed payments via Revolut’s credit card payment gateway because of these two errors:

    Customer attempted to pay, but the payment failed or got declined. (Error: Email is not specified)

    Customer attempted to pay, but the payment failed or got declined. (Error: API: Email is not specified)

    We’re using the latest version of the plugin.

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  • Plugin Support businessrevolutsupport_cornel

    (@businessrevolutsupportcornel)

    Hello,

    We regret the recent payment disruption caused by a change introduced on Tuesday. We have resolved the issue and taken preventive measures to ensure it won’t happen again.

    Your business is important to us, and we apologise for any inconvenience. If you have questions or concerns, please reach out to our support team.

    Kind regards,

Viewing 1 replies (of 1 total)
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