Error: email could not be sent, please check if your settings are correct…

  • Resolved haggaiy

    (@haggaiy)


    2 years, 5 months ago

    Your plugin does not send email, and provides the following error in the “send test” field:
    Error: email could not be sent, please check if your settings are correct and saved.

    I’m using WP Mail SMTP for outgoing email, and used the same email address both in your plugin configuration in Reply-To Address and Email for Notifications and in SMTP plugin.

    Please advise how to resolve the error. thank you.

    Let me mention that WooCommerce emails work properly, where both the customer and the admin get emails for new order, shipped, etc.

    I’ve also disabled WP Mail SMTP, and the same error happens. Let me mention that without the SMTP plugin emails also arrive to destination.

    Please advise the reason for the error, and the solution.

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi,

    Thank you for using CusRev.
    ?
    Can you please share some screenshots of our plugin settings Reviews > Settings > Review Reminder tab?

    And please note that the review reminder emails will be sent from our server at Amazon, our plugin can work without using any SMTP plugin so no need to use WP Mail SMTP to send review reminder emails.

    We haven’t heard from you for more than two weeks. For this reason, I’ll assume that either you are not interested in this question/problem anymore or it has been resolved. If you still require any help, please start a new forum topic.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Error: email could not be sent, please check if your settings are correct…’ is closed to new replies.