Error: Email campaign sending authorization

  • Resolved wpallweb

    (@wpallweb)


    3 years, 9 months ago

    Hello MailPoet,
    This original issue that I opened is still unresolved. I’m still unable to send a campaign.

    I tried a quick test but received an error: “You need to authorize the email address xxx@xxxxx to be able to send with it.” The email address in my MailPoest account says that it’s authorized. I also sent you an email regarding this.

    I signed up with MailPoet on 2-23-21. I have still not been able to test sending a campaign.

    Please help.

    Thanks,
    wpallweb

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi!

    Can you please share the URL of the site you’re trying to send with MailPoet? So we can take a look.

    Thread Starter wpallweb

    (@wpallweb)

    Sorry, I got side-tracked on a different project. I will get back to this and then let you know.

    Thank you.

    Hi there @wpallweb,

    Sure thing! Meanwhile, you can check the following:

    – you’re typing your FROM address all lower key;
    – you have installed and activated MailPoet Premium plugin;
    – both MailPoet plugins are updated to the latest version;
    – your Premium key is properly activated (and belongs to the same account) in MailPoet > Settings > Key Activation, please re-verify it if needed.

    Cheers!

    Hi there @wpallweb,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)
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