Error displaying images, error updating feed

  • Resolved kees78

    (@kees78)


    5 years, 8 months ago

    Hi,

    When displaying the newsfeed, the FB images are not displayed.
    In the backend, when trying to change feed settings, error occures: “error : Something went wrong (trying edit feed)”.

    We tried the following:

    • Deactivate + reactivate plugin
    • Uninstall + Install plugin
    • Re-authenticate plugin via FB
    • clear cache (in all cases)
    • Remove business Integration, re-authenticate

    Any ideas?
    –

    The page I need help with: [log in to see the link]

Viewing 14 replies - 1 through 14 (of 14 total)

  • I have the same issue,
    can someone help ?
    jb

    Plugin Support Suzie

    (@suziekh)

    Hello,

    Would you please mention the version of the plugin?

    Thanks!

    Thread Starter kees78

    (@kees78)

    Hi,

    There is no update waiting. Version is 1.1.5

    Kind regards,

    Kees

    Plugin Support Kima Baghdasaryan

    (@kimabaghdasaryan)

    Hi,

    Could you please create a new feed? A new request will be sent to Facebook. Please let us know if it helps.

    Thank you!

    Have a nice day!

    Other problem when trying to create a new feed:

    error : Problem with save fb feed.

    Let us know !

    Thread Starter kees78

    (@kees78)

    i have indeed the same error: Problem with save fb feed.
    Still not working…

    • This reply was modified 5 years, 8 months ago by kees78.
    Thread Starter kees78

    (@kees78)

    @suziekh i have indeed the same error: Problem with save fb feed.
    Still not working…

    Plugin Support Suzie

    (@suziekh)

    Hi,

    Please, try to make all the actions I write below. This should fix the issue.

    Go to Facebook Feed > Options, here, please find the Uninstall button and press.

    Afterwards, (if you are the owner of the page) please, Re-Authenticate again, the option is in Facebook Feed > Options section.

    Now, when you try to add a new feed, you should not have this issue any longer.

    Thank you and have a nice day!

    Tried it but I got this error message:

    Fatal error: Uncaught Error: Class ‘DoradoWebConfig’ not found in /homepages/31/d279845363/htdocs/celeb/wp-content/plugins/wd-facebook-feed/admin/controllers/FFWDControllerUninstall_ffwd.php:28 Stack trace: #0 /homepages/31/d279845363/htdocs/celeb/wp-content/plugins/wd-facebook-feed/facebook-feed-wd.php(333): FFWDControllerUninstall_ffwd->__construct() #1 /homepages/31/d279845363/htdocs/celeb/wp-includes/class-wp-hook.php(286): ffwd_menu(”) #2 /homepages/31/d279845363/htdocs/celeb/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(”, Array) #3 /homepages/31/d279845363/htdocs/celeb/wp-includes/plugin.php(465): WP_Hook->do_action(Array) #4 /homepages/31/d279845363/htdocs/celeb/wp-admin/admin.php(253): do_action(‘admin_page_unin…’) #5 {main} thrown in /homepages/31/d279845363/htdocs/celeb/wp-content/plugins/wd-facebook-feed/admin/controllers/FFWDControllerUninstall_ffwd.php on line 28

    Plugin Support Suzie

    (@suziekh)

    Dear @iheardnelson,

    Do you still have the Fatal error?

    I am waiting for your response.

    Thread Starter kees78

    (@kees78)

    @suziekh: that didnt work for me either…

    P.s. when i hit the uninstall screen there is an empty screen after. No redirect or uninstalled plugin or something like that.

    Plugin Support Suzie

    (@suziekh)

    Hi,

    Let us do this way, please.

    Please completely uninstall the plugin from wp-admin > plugins.

    Then, try to install it again. Let me know if in this case you notice an Fatal error too.

    Thanks!

    Just did the plugin update, then uninstall (inside the plugin) and it worked !
    Thx
    jb

Viewing 14 replies - 1 through 14 (of 14 total)
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