Error display product with crome

  • Resolved Ricsca2

    (@ricsca2)


    6 years, 8 months ago

    With some versions of google chrome, in the category, the products are seen one below the other in full screen instead of thumbnails.

    Demo Image: https://i68.tinypic.com/14oc31l.png

    I have seen that this error gives it with not very up-to-date versions of google crome while with firefox everything works even with older versions.

    The display error also gives it in the related products under the single product.

    I saw your demo and it gives it both with the free version and with the paid version.

    • This topic was modified 6 years, 8 months ago by Ricsca2.
    • This topic was modified 6 years, 8 months ago by Ricsca2.
    • This topic was modified 6 years, 8 months ago by Ricsca2.
Viewing 8 replies - 1 through 8 (of 8 total)

  • Hi Ricsca,

    Would you mind posting the link to your site in question? So that we can offer you with a possible solution.

    Thank you!

    Thread Starter Ricsca2

    (@ricsca2)

    The display error (which you can also see in the screen that I attached), also happens in your demo of the theme both free and pro

    Laurentiu Stefan

    (@laurentiu1themeisle)

    Hey there, @ricsca2

    Thanks for contacting us regarding your question.

    In what version of Google Chrome have you seen this bug?

    Thread Starter Ricsca2

    (@ricsca2)

    In many computers not updated. For example now on this pc I have the 49.0.2623.112 but I did check with friends who have even more up-to-date.

    Hi There,

    We strongly recommend updating the browser as we cannot provide support to older versions of the browsers as you can understand that there are many browsers & resolutions involved.

    I tested our demo with the Chrome recent version 68.0.3440.106, and it is looking fine there – https://prntscr.com/kixnqm.

    The maximum we can check for two older versions. I am afraid that we will not be able to support the older versions more than that.

    Thread Starter Ricsca2

    (@ricsca2)

    Many people do not use updated versions of crome, many people still use windows xp where they are no crome updated.
    Both your free theme and pro have the same problem in the shop with outdated versions so they are 2 themes that can not be used in a production site if you can not solve this problem.

    Thread Starter Ricsca2

    (@ricsca2)

    I have just discovered that with your Orfeo theme, the shop can be seen both in the free version and in the pro version.
    There is a bug on hestia

    Hi There,

    I(with the help of @laurentiu1themeisle) have tested the latest version theme on Chrome 49 and here is the result -https://screencast-o-matic.com/watch/cFQ663qEuY, https://screencast-o-matic.com/watch/cFQ6QfqETB.

    It seems the latest version of the theme resolves it. Please update to the latest version and see how it goes.

Viewing 8 replies - 1 through 8 (of 8 total)
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