ERROR: DIRECT UPDATING BLACK LIST

  • Resolved WebDev1998

    (@keithvfs)


    3 years, 3 months ago

    Brand new website. Brand new install of Cleantalk and when I activate I get the below;

    Error occurred while updating SpamFireWall local base. Error: DIRECT UPDATING BLACK LIST: The discrepancy between the amount of data received for the update and in the final table: wp_cleantalk_sfw. RECEIVED: 15. ADDED: 14

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support sergecleantalk

    (@sergecleantalk)

    Hello,

    Try to press Synchronize with Cloud button here:

    WordPress Dashboard -> Settings -> Antispam by Cleantalk

    Did it help?

    Thread Starter WebDev1998

    (@keithvfs)

    I’ve tried that a few times now. I get a green check mark but the error remains on top

    Plugin Support sergecleantalk

    (@sergecleantalk)

    Please, deactivate the plugin with the “Complete deactivation” option enabled and then activate it again.

    1. Enter the Antispam by Cleantalk plugin settings. (WordPress Dashboard -> Settings -> Antispam by Cleantalk -> Advanced settings)

    2. Check the last settings “Complete deactivation” and save changes.

    3. Deactivate the plugin on the “Plugins” page in WordPress Dashboard.

    4. Then activate it.

    5. Proceed to the plugin’s settings. (See item 1.)

    Thread Starter WebDev1998

    (@keithvfs)

    It seems to have worked that time. Did I do something wrong last time?

    Plugin Support SergeM

    (@serge00)

    Most likely not, @keithvfs.
    We were doing some updates on our servers, that might cause temporary error messages.
    However, the quality of the anti-spam service wasn’t affected.

Viewing 5 replies - 1 through 5 (of 5 total)
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