• Resolved kurtzino

    (@kurtzino)


    Hi, I have used all the solutions I found here with no success.
    Can anyone help me to fix the problem?

    • This topic was modified 3 years, 11 months ago by kurtzino.
    • This topic was modified 3 years, 11 months ago by kurtzino.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter kurtzino

    (@kurtzino)

    I know what the problem is: I have the wordpress installation in a subdirectory, so jetpack looks for the xmlprc.php file in the root and not the subdirectory. How can I solve?
    It is very strange, because I have several jetpack installations on different sites without any problems.

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    I have the wordpress installation in a subdirectory, so jetpack looks for the xmlprc.php file in the root and not the subdirectory.

    That was indeed the problem. Jetpack can usually find the installation of WordPress, but didn’t in your case. I’ve now solved the problem on our end; you should now be able to connect your site to your WordPress.com account.

    Sorry about that!

    Thread Starter kurtzino

    (@kurtzino)

    Thanks a lot, just out of curiosity: what was preventing the connection?

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    what was preventing the connection?

    Just like you said, it was the location of the WordPress files on your site. When your site was last connected to WWordPress.com, the WordPress files were in a different location, and we consequently had outdated information for your site on our end, and were trying to use that to establish the connection instead of the new location of your WordPress files.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Error Details: Unable to insert blog.’ is closed to new replies.