Error details: cURL error 28: Operation timed out after 5000 milliseconds

  • Resolved Nadav Levi

    (@123nadav)


    4 years ago

    Hey, how are you guys?

    as you know this issue is not new, i by my self complained before a year almost here
    in the support forum.

    This error comes back again in your last update.
    (a lot of issues with your last update)

    Is not something new.
    Me and you guys, see this error before.

    But!
    on this 3 – 4 month the error was
    gone when refreshing the page, but now is not.

    It is on all my sites:
    https://locksmithunit.com/
    https://locksmithunit.es/
    https://locksmithunit.cat/

    I compline on the issue before, and not only me,
    I see a lot of people experience the same issue in the past, here in this support forum.

    A screenshot:
    https://ibb.co/6BHHNZ7

    What is the request Yoast looking for? (cUrl request with error 28).
    Yoast plugin sending some cUrl command throw PHP, but what is it this cUrl?
    If you can check why the plugin uses it, this is on a server level.
    and why the plugin sending that cUrl request?

    You design this plugin to request it (cUrl 28),
    I believe you know what is it and what type of cUrl command the plugin executed throw the php.

    Solutions? An explanation at least?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Md Mazedul Islam Khan

    (@mazedulislamkhan)

    We are sorry to hear that you’re having trouble with our plugin. The issue you’re currently experiencing the PHP cURL extension that unable to contact the Ryte server.?Ryte?check is a single call to the Ryte services. They, in turn, try to reach your website to see if it’s accessible/indexable by robots. If they see your website, this check passes. If you’re on a development/staging website, they probably can’t see your site, and the health check will report an error. This could mean there’s an issue outside of your control, like a server issue between your site and Ryte or Ryte’s server itself.

    In this case, users seem to be getting timeout errors while connecting to Ryte. The?cause?of these errors can lie anywhere on the route between your website and the Ryte servers.
    – Your own website/server can have (security) protocols or even plugins or code in place that prevent this request from completing.
    – The route over the internet from your website to Ryte cannot establish a connection somehow (extremely unlikely, but still).
    – Some system in between your site and Ryte does not allow / process this call, maybe due to security reasons / because your website is on a blacklisted server.
    While it’s not a helpful error to see, it’s difficult to pinpoint why this happens. And it’s almost impossible for someone who is not the website owner/host to determine this.

    Having said that, this is an error that does?not?influence your site rank in any way. We’ve seen this a few times, and usually, it self resolves when the communication path is open and accessible. If the error said that search engines couldn’t found your website, that would be a reason to investigate. You can read more in?this article, and there are even a few links to run this test manually.

    Plugin Support devnihil

    (@devnihil)

    We are going ahead and marking this issue as resolved due to inactivity. If you require any further assistance please create a new issue.

Viewing 2 replies - 1 through 2 (of 2 total)
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