Error details: cURL error 28

  • Resolved rumenyanev

    (@rumenyanev)


    4 years, 1 month ago

    I am getting the following error on my website health any idea how to fix it?

    An error occurred while checking whether your site can be found by search engines
    SEO
    Ryte offers a free indexability check for Yoast SEO users. The request to Ryte to check whether your site can be found by search engines failed due to an error.

    Error details: cURL error 28: Operation timed out after 5000 milliseconds with 0 bytes received (http_request_failed)
    If this is a live site, it is recommended that you figure out why the check failed.(Opens in a new browser tab)

    Go to Ryte to analyze your entire site(Opens in a new browser tab)
    This was reported by the Yoast SEO plugin

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi!

    We see you are having a Curl 28 error. This means that your server was unable to communicate to Ryte.com within the set time limit. This can be caused by, for example, a very slow webhost or a firewall. We partner with Ryte to provide a courtesy check. Your homepage is still getting indexed as it appears in Google HERE.

    Since this is a server-issue, we cannot fix this for you. Please contact your webhost to investigate why your server is unable to communicate with Ryte.com. They may need to adjust settings or whitelist Ryte.com. This guide also explains more about how to whitelist RyteBot: https://en.ryte.com/bot/. They’ll also need to ensure your server meets our plugin and curl requirements. This guide explains more about the requirements: https://yoast.com/help/plugin-requirements/

    In the meanwhile, please note the Yoast SEO plugin will work well despite that notification.

    Thread Starter rumenyanev

    (@rumenyanev)

    Thank you!

    Thread Starter rumenyanev

    (@rumenyanev)

    Hi! My hosting provider checks everything and says this:

    It is indeed possible that the issue could be caused by IP blockage. However, in order for us to check this, we will need the exact IP addresses that are being used by the remote servers that your website attempts to communicate with.

    Unfortunately, I was unable to locate the IP address ranges used by Ryte.com. Having this in mind could you please discuss this matter with the plugin developers and if possible obtain the IP address range in order for us to review further.

Viewing 3 replies - 1 through 3 (of 3 total)
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