Error: Dashboard showing 0 users

  • Resolved mikkel83

    (@mikkel83)


    1 year, 12 months ago

    I am using Burst 1.3.1 and WordPress 6.1.1.

    Dashboard is showing 0 users and all stats are set to 0. However, live users is shown.

    Default settings. Endpoint working.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter mikkel83

    (@mikkel83)

    Actually it looks like it is working, but not when this setting is turned on: Enable Cookieless tracking

    Plugin Author Hessel de Jong

    (@hesseldejong)

    Hi @mikkel83,

    Thank you for sharing the version information.

    Could you try and select the current day in the ‘Statistics’ tab? Does the information that is shown there correct?

    Kind regards,
    Hessel

    Thread Starter mikkel83

    (@mikkel83)

    It shows 28% of the visitors yesterday and zero visitors today. So I guess the problem started yesterday evening or so.

    Plugin Author Hessel de Jong

    (@hesseldejong)

    Can You share your URL with us? So we can take a look at the tracking code?

    If you don’t want to share your URL on the WordPress forums, you can send us a mail at support[at]burst-statistics.com.

    Thread Starter mikkel83

    (@mikkel83)

    Ok, I replied by email.

Viewing 5 replies - 1 through 5 (of 5 total)
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