Error: Current domain is not added to the allowlist.

  • We use the Chrome browser’s Lighthouse developer tool, and when running the mobile test, we lose points under the best practices section due to /tracking.js (cdn.livechatinc.com) logging errors to the console.

    This is the specific error:

    Error: Current domain is not added to the allowlist. at https://cdn.livechatinc.com/tracking.js:1:63809 at async Promise.all (index 0)

    I logged into my LiveChat.com account, and went to Settings -> Security -> Trusted Domains, and made sure to select my domain as trusted. I thought the error went away, but then realized it only happens when doing the mobile test.

    LiveChat support via chat messaging was not helpful. It was obvious that they didn’t have good knowledge of the error message, and I think that’s acceptable because normally only developers would know such things. So I’m coming here to try to find out what is wrong, and what I can do. Please help.

    Thank you.

    The page I need help with: [log in to see the link]

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