error crítico en pagina de checkout de funnel

  • Resolved zentro

    (@zentro)


    5 months, 1 week ago

    Al pulsar en el boton para ir al siguiente paso, muestra la página de checkout, pero con un error crítico que no muestra el checkout para comprar el producto.

    Sin embargo, al editar la página con elementor se muestra correctamente.

    Puede ser algún conflicto con algo?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support C S Sultan

    (@cssultan)

    Hi @zentro thanks for the ticket.

    This could be due to a conflict. I believe you have reached us in our support email and we have replied with some questions to identify the issue.

    Please reply and hopefully we will help you get past it.

    Thanks.

    Thread Starter zentro

    (@zentro)

    hola! Estaba revisando, y efectivamente era un conflicto con Astra Pro. He ido desactivando diferentes plugins hasta que he comprobado que con este desactivado funciona todo perfectamente.

    A otras personas les ocurre lo mismo?

    • This reply was modified 5 months, 1 week ago by zentro.
    Plugin Support C S Sultan

    (@cssultan)

    Hi @zentro , this is not a known issue as of now.

    But since you identified it, we will try to run some tests and see where these error maybe coming from.

    Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
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