Error credit card payment

  • Resolved robjreis

    (@robreis)


    2 years, 5 months ago

    I have paypal payments to accept credit cards.

    When i test the payment (accept credit cards on paypal) i receive this error

    “We’re sorry, but we weren’t able to add this card. Try again later or add a different card.”

    I try in diferent browser anda diferent pc’s and the error is the same.

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  • Plugin Support Saif

    (@babylon1999)

    Hello @robreis,

    That’s unusual, does the normal PayPal payment feature work fine (non-cards)?

    Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

    Also, please navigate to WooCommerce > Status > Logs and then select from the drop for the log file that starts with wc_gateway_ppec followed by dates. If you find any logs there find, copy&past them here as well.

    Cheers!

Viewing 1 replies (of 1 total)
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