Error: Credit Card number is a required field
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I have WooCommerce set up with Stripe. I turned on the test settings so I can test a credit card payment. I put in the fake credit cards Stripe has listed with a future expiration date and CVC code.
Problem: When I hit submit I get the error “Credit Card number is a required field” “Date is a required field””CVC code is a required field”.
However, I have filled in all these values. What’s going on? How do I resolve this issue?
I am using Divi as my theme, but the checkout page is auto generated, so that shouldn’t be the issue. All other plugins, WP, and theme are up to date.
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Hi @love4drones ,
It’s off that you’re seeing “Credit Card number is a required field” even after adding the details and hitting the submit button.
For us to understand the setup better, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.
Do let us know so we can check and help further.
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See: How to create a child theme WooCommerce Support: ? ### Templates ### Overrides: – ### Action Scheduler ### Complete: 90 Oldest: 2021-01-27 23:22:50 +0000 Newest: 2021-02-03 17:25:08 +0000 Pending: 1 Oldest: -0001-11-30 00:00:00 +0000 Newest: -0001-11-30 00:00:00 +0000
Hi @love4drones ,
Thanks for sharing the status report. Based on the status report, I see that you’re using a third party Stripe plugin called “Stripe for WooCommerce: by Stephen Zuniga – 1.38”.
It seems that the plugin you’re using might have been downloaded from here: https://github.com/stezu/stripe-for-woocommerce, and I see it has not been developed in over 6 years – see screenshot: https://d.pr/i/dRNjgr
I recommend installing the Stripe plugin. This is supported by us in the forums here and gets promptly updated with new features. You can follow the document here for installing this extension: https://docs.woocommerce.com/document/stripe
Do let us know if you have any further queries.
Hi @love4drones. We haven’t heard from you in a while so I’m going to go ahead and mark this thread as resolved. If you still need help with this issue or have any other questions about this plugin, please start a new thread.
- The topic ‘Error: Credit Card number is a required field’ is closed to new replies.