[error] => Could not get the image

Hi @masterjuan,

Hope you’re well today! ??

Could you let me know if those images are all under 1MB? I’m assuming so if you didn’t receive an error on that, but just checking.

Also, are you able to see the images after uploading them? Does the upload process itself complete?

If possible, could you provide a link to one of the images?

Hopefully that’ll help us get it sorted. ??

Thanks,
David

Hey there.

We haven’t heard from you in awhile, so I just wanted to check in to make sure all was good.

This thread was marked resolved, but please, if you still need help then just respond and open it back up. We can then take it from there. ??

Hope you have a fantastic day!

Hello again.

I apologize for my delay.

I am notice these:
1) Yeah, you are right about the limitation of 1MB image size.
2) My .svgz and .gif images are not compressed.
3) If I smush each image itself then everything goes well except from some images which I am seeing the result “no savings” even if these are jpg images.
4) When I select all the images and running “bulk smush” then I am taking a weird results… Then I realize that it happens cause I had enabled the option “Enable debug processing”. If uncheck this option and try to re-smush my media section reload fine but the most of the times nothing happended and I must do it for each image separately.

In general, which must be the optimize size for a web image, if you want to show it in full screen preview?

Thank you for your interest.

Hi @masterjuan,

Thanks for your reply. The optimal image file size will totally depend on the image, actually. On the other hand, if you’re asking about the image dimensions, that really depends as well. It’s probably best to media queries to handle viewing through different devices.

As for the issues you’re seeing with the debug option turned on, could you please provide a screenshot so we could see what you’re seeing there?

Thanks,
David