Error: Consent doesn’t update

  • Resolved robineero

    (@robineero)


    7 months, 1 week ago

    I use CookieYes plugin, not a premium user and it is NOT connected to CookieYes web app (because I run out of the free tier limits otherwise). It works really well for managing cookie consents.

    I have tried to implement Google Consent Mode using the Method 2: Implementation using the custom script but the GCM status check on CookieYes web app gives the Error: Consent doesn’t update.

    What would be the suggested way to implement Google Consent Mode using this setup or is there a way to get it to work at all?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @robineero,

    Greetings from CookieYes!

    The Google consent mode will work only for CookieYes-connected websites.

    Thread Starter robineero

    (@robineero)

    Can you please confirm that unless CookieYes WP plugin is connected with web app then there is absolutely no way to get Google Consent Mode to work.

    I don’t mean being able to turn it on and off in the web app but I mean getting it to work (without using web app UI at all). CookeYes plugin works very well but not being able to implement consent mode at all without premium… does not make life simpler ??

    Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @robineero,

    The GCM feature available in our plugin will work only for CookieYes-connected websites. You may try the Consent mode feature in the Google site kit plugin, which works with the WP Consent API. Our latest release [v 3.2.6] is integrated with WP Consent API.

    Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @robineero,

    This thread has been inactive for a bit, so we are going to mark it as resolved now. Please feel free to open a new thread or follow-up if you have any further questions or still need help.

Viewing 4 replies - 1 through 4 (of 4 total)
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