Error connecting to FTP

Backup is fine on the website server but cannot connect to the FTP, although I’m able to login to the FTP via browser with the given credentials

I’ve tried all possible settings in the FTP settings page for the job, and specified the folder to upload to. Any ideas?

LOG BELOW::::

[16-Jun-2018 10:00:06] 1. Try to backup database …
[16-Jun-2018 10:00:06] Connected to database filename_wp1 on localhost
[16-Jun-2018 10:01:06] Added database dump "filename_wp1.sql" with 55.96 MB to backup file list
[16-Jun-2018 10:01:06] Database backup done!
[16-Jun-2018 10:01:07] 1. Trying to generate a file with installed plugin names …
[16-Jun-2018 10:01:07] Added plugin list file "filename.pluginlist.2018-06-16.txt.bz2" with 1.15 KB to backup file list.
[16-Jun-2018 10:01:07] 1. Trying to generate a manifest file …
[16-Jun-2018 10:01:07] Added manifest.json file with 5.33 KB to backup file list.
[16-Jun-2018 10:01:07] 1. Trying to create backup archive …
[16-Jun-2018 10:01:07] Compressing files as ZipArchive. Please be patient, this may take a moment.
[16-Jun-2018 10:01:13] Backup archive created.
[16-Jun-2018 10:01:13] Archive size is 4.22 MB.
[16-Jun-2018 10:01:13] 4 Files with 55.96 MB in Archive.
[16-Jun-2018 10:01:14] 1. Try to send backup file to an FTP server …
[16-Jun-2018 10:01:15] ERROR: Cannot connect to FTP server: [server:port]
[16-Jun-2018 10:01:15] 2. Try to send backup file to an FTP server …
[16-Jun-2018 10:01:16] ERROR: Cannot connect to FTP server: [server:port]
[16-Jun-2018 10:01:16] 3. Try to send backup file to an FTP server …
[16-Jun-2018 10:01:17] ERROR: Cannot connect to FTP server: [server:port]
[16-Jun-2018 10:01:18] ERROR: Step aborted: too many attempts!
[16-Jun-2018 10:01:18] ERROR: Job has ended with errors in 72 seconds. You must resolve the errors for correct execution.

• This topic was modified 6 years, 5 months ago by tinascreen.