Error Connecting Facebook page with woocommerce

Hi @satyawp007,

Can you let me know where you are seeing this message please?

If you can provide a screenshot that would be great.

From the sounds of it, it seems like you haven’t been granted admin access to the page or business manager account you are trying to connect to, in which case Facebook will be able to provide more guidance here.

But if you can provide a screenshot of where this message is appearing, I can point you in the right direction for support on this.

Thanks!

I’ve done exactly how described above, but now i cannot even get connected to my private page….

Hi again,

Can you please share a screenshot of what you’re seeing? You can use https://www.snipboard.io to upload the image, then copy the link and paste it here.

Thanks!

Hello there, Thanks for the response.

I have full admin access to facebook business manager and Facebook page.

Here is the screenshot of erro page

https://snipboard.io/kw1d7U.jpg

Hi there @satyawp007

Thanks for sharing the screenshot.

The notice is actually beyond what we can control. If it says there is a waiting time then we need to wait unfortunately.

Also, please note to connect successfully Facebook for WooCommerce to Facebook, you have to be an admin of the Business Manager you’re connecting it to, also admin for all the assets under it (pages, ads account, pixel, catalog).

Could you please do the following to check if you’re admin of the page/have Full control permission to the page?

• Please navigate to your Business Manager, select your Business Manager.
• Then navigate to the Pages section and select the page you want to use for the connection.
• Check on the People section, and check if your personal Facebook account is listed there, and if you click on the arrow, an expanded menu will open and see if you have Full control permission there.

Link to image: https://d.pr/i/aZBcdT

Link to image: https://d.pr/i/G1fN8m

Let me know how it goes!

Hi @solstudioim

Yes, I have full access to Face pages, Facebook Business manager, ads account, pixel and catalog. And I have been trying from the last 10 days.

Please find the attached image.

https://snipboard.io/FWMgax.jpg

Still getting error

“Your Request is pending review. Assigning new Page Admins can take upto 7 days to be approved.”
https://snipboard.io/C89asD.jpg

Hi there. At this point since the “7 days to approve” message is coming from the Facebook side of things, you’ll need to reach out to Facebook for help in resolving that.

We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.