error configuration file and directory setup

  • Resolved lkdstudio

    (@lkdstudio)


    7 years, 6 months ago

    Good morning, i’m trying to install a duplicate site to another domain and hosting but it gaves to me this 2 warn:

    – Configuration File
    Duplicator works best by placing the installer and archive files into an empty directory. If a wp-config.php file is found in the extraction directory it might indicate that a pre-existing WordPress site exists which can lead to a bad install.

    Options:
    If the archive was already manually extracted then [Enable Manual Archive Extraction]
    If the wp-config file is not needed then remove it.

    —————————————————————————

    – Directory Setup
    Deployment Path: /var/www/vhosts/suitesmenaggio.com/httpdocs/test

    There are currently [40] items in the deployment path. These items will be overwritten if they also exist inside the archive file. The notice is to prevent overwriting an existing site or trying to install on-top of one which can have un-intended results. This notice shows if it detects more than 40 items.

    Options:
    If the archive was already manually extracted then [Enable Manual Archive Extraction]
    If the files/directories are not the same as those in the archive then this notice can be ignored.
    Remove the files if they are not needed and refresh this page.

    What does it mean..i always used duplicator without problem…could you explain to me how to fix this problem?
    Thanks
    Dave

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hey Dave,

    Basically, the installer is saying “Don’t install on top of an existing wp-site” If it’s not an existing site then you can run the installer, but take caution that if you unzip the archive inside a directory that has files/directories then those files will be over-written. The cleanest and safest option is to place the installer.php and archive file into an empty directory, but it’s not required. If you want to install on top of those files then just remove the wp-config.php and continue with running the installer…

    Hope that helps~

    Thread Starter lkdstudio

    (@lkdstudio)

    Thanks for your answer…the strange thing is that in the directory there aren’t wp file…i have just create the db and that’s it…i didn’t install any wp.

    The only files that are on the root is an index.html, a folder with css (for the index.html) and a img folder (always for the index.html)…these are the files for the main page that automatically plesk give to you.

    Could be this the problem?
    How can i resolve?
    Many thanks.

    If it’s the root of your site then that should be good, and if you have no other wp-sites. Typically on most hosts however if you want to scale out the host so you can add other sites in the future you might what to create a directory name for each site something like this:

    public_html/mysite-1
    public_html/mysite-2

    or

    public_html/production
    public_html/staging

    However, if you don’t want to set it up that way and you want the site in the root that will work as well, so you should be able to ignore the notices and continue with the install…

    Cheers~

    Thread Starter lkdstudio

    (@lkdstudio)

    After the 2 “warn” that i explained on the first post, if i continuous in the step 4 of duplicator pages, it gaves to me a red write with a number and if i click to go to the admin page it gaves to me the page for the new installation of the wp where i have to put the DB parameter and not directly the page where i have to insert user and pswd for go to the backend.
    So if i write the DB parameter on the WP page it start the installation of a new wordpress empty
    ?? what do you think?
    Many thanks
    Dave

    Hey @lkdstudio,

    Open the installer-log.txt file (it will be in the same directory as the installer.php file). Inside the file you might see something like:

    **ERROR** database error write ‘Unknown collation: ‘utf8mb4_unicode_ci’

    If so, then you will need to check out this FAQ.

    ? ? – What is Compatibility mode & ‘Unknown collation’ errors?
    ? ? – https://snapcreek.com/duplicator/docs/faqs-tech/#faq-installer-110-q

    If you don’t see that issue then go ahead and submit a support ticket for this issue I can have a closer look at your setup when I get some free time. Please provide a link to this thread when submitting the ticket.

    Thanks~

Viewing 5 replies - 1 through 5 (of 5 total)
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