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Hello @afontolan.
Follow these steps to set up Watson Assistant plugin into WordPress:

• Go to your IBM Cloud Dashboard
• Click on your Watson Assistant service name in Services list
• Click “Launch tool”
• On the tool’s page go to “Assistants” tab
• On the Assistants tab, call the menu of your Assistant by clicking on the “threee dots” button on the right and select “Settings” in the menu (sample screenshot)
• On the Assistant Settings tab, select “API Details” from the menu on the left
• Copy “Assistant URL” and “Api Key” values (sample screenshot)

Please fill in the Assistant URL field with the “Assistant URL” value, the Username field with the word “apikey” and the Password field with the value “Api Key”.

If you have more questions, don’t hesitate to ask them.

Good afternoon, it worked, I followed your recommendations and it worked, thank you very much. But now I have a problem that I think is configuration, because only people registered on the site appears Chat, unregistered visitors it does not appear. Can you tell me where I set this please? Thanks

Hello @afontolan.
To solve your problem we need extended information about your plugin installation. To get the file with the extended information, follow these steps:

• Go to your WordPress Dahsboard (sample screenshot)
• Go to “Watson Assistant” > “Set Up Chatbot” in the left menu (sample screenshot)
• On the “Set Up Your Chatbot” page go to “Having Issues?” tab (sample screenshot)
• On the “Having Issues?” tab, download full log file with extended information by following the link (sample screenshot). Don’t publish it openly on sites like WordPress Forums as it may contain sensitive information.
• Send email with description of your issue and attached file to [email protected]

Hello @afontolan.

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