Error collecting the API response.

  • Resolved verdipro

    (@verdipro)


    7 years, 9 months ago

    I am using your plugin & am receiving the error: Error collecting the API response.

    I have used your plugin before & have not received an error, so I have a feeling that this error may be the result of some other plugins I have running specifically WP Minify Fix or another similar plugin.

    Do you have any suggestions on how to use your plugin if a minify plugin is causing an issue?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor yikesitskevin

    (@yikesitskevin)

    Hi @verdipro,

    Error collecting the API response points to an issue with the JavaScript and AJAX call. These issues are commonly related to optimization/minifcation/caching plugins, so I am in complete agreement with you that WP Minify Fix is a likely source of the conflict.

    Usually these plugins have a way to exclude certain files from being minified (check the settings). If that’s the case, you’ll want to exclude the following JS files:
    yikes-inc-easy-mailchimp-extender/public/js/form-submission-helpers.min.js
    yikes-inc-easy-mailchimp-extender/public/js/yikes-datepicker-scripts.min.js
    yikes-inc-easy-mailchimp-extender/public/js/yikes-mc-ajax-forms.min.js

    Some other testing options are to temporarily disable WP Minify Fix, or set your form as non-AJAX (in the submission settings on the form builder). If either of these work, it’s further confirmation that the JavaScript is breaking.

    You could also send me a URL to your form and I can check it out and see if I notice anything.

    Let me know how it goes,
    Kevin.

    Thread Starter verdipro

    (@verdipro)

    Thank you for the information & help.

Viewing 2 replies - 1 through 2 (of 2 total)
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